Stuart Gentle Publisher at Onrec

Matrix ramps up tech investment with Matrix Prism launch in collaboration with OutSystems to boost platform capabilities

Workforce management platform and services company Matrix is strengthening its commitment to providing a world-class contingent workforce management system, starting with the launch of Matrix Prism, powered by OutSystems’ low-code development system, which will replace Matrix existing proprietary platform,

Matrix Prism will provide an intuitive end-to-end workflow management platform that covers the full spectrum of indirect workforce recruitment and supplier engagement.  Combining streamlined and automated workflows with expert support to deliver compliant outcome-based projects, consultancy and professional services engagements to support statement of work (SOW) procurement and temporary workforce hiring.  

This platform investment reinforces Matrix commitment to enhancing user experience, increasing the breadth and depth of functionality and continuing its strategy to provide intuitive and leading-edge technology solutions, supporting customers to leverage maximum value from their indirect management programmes.  The first functional module of Matrix Prism is the Milestone module, which launches this month. The Milestone module of Prism provides customers with a single interface and deep functionality to support the procurement and management of outcome-based projects and professional services to support SOW procurement.  The choice of working with OutSystems state of the art low-code technology will be a key agility enabler as Matrix continues to lead the market in progressive technology solutions for the sector.

The project is headed up by Ashley Doody, Chief Product and Technology Officer at Matrix. Prior to joining Matrix, Doody was one of the masterminds behind the development of the Hapi employee wellbeing, benefits and engagement platform, which was built from scratch and is now used by over one million people across the UK.

According to Gartner, low-code technology will be responsible for more than 65% of application development activity by 2024, accelerated by the need for businesses to deliver agile digital solutions following the Covid-19 pandemic. 

“This project has been on the cards for some time now, but we opted for a low-code solution to increase our speed to market and have the ability to build new solutions more time-effectively,” explains Doody. “It means that we’re able to evolve and enhance functionality within the platform and can react much more quickly to changing requirements – both in the market and from our customers.”

Working with Doody is Product Director, David Terry. He comments, “Our development approach puts our customer and supplier stakeholders right at the heart of our functional and user experience design process.  Creating customer and supplier steering groups to inform, shape and guide the features, functions and user experience design that matter most to them.   This approach is a central philosophy of our development and continuous improvement programme, ensuring that the opinions and feedback from our key users are both actively sought and acted upon”.

Matrix approached OutSystems to help it take its entire indirect workforce sourcing, engagement and management process in house and build a modern platform that would provide a slicker and frictionless experience for its suppliers and candidates” said Andy Shearer, RVP, Customer Success EMEA at OutSystems.

The launch of Matrix Prism is just the beginning of a wider transformation programme, under our strategy to re-platform and upgrade Matrix’s purpose-built and already functionally market-leading platform, providing a consumer grade user experience across the entire indirect workforce management sourcing and engagement process.

“At Matrix, we are on a strong growth trajectory and investing heavily in our business. Technology plays a fundamental role in that,” says Mark Inskip, CEO, Matrix. “After all, we’re a tech business so it’s vital that we are offering a best-in-class solution for our clients and the market. This is just the beginning with further innovation to be announced soon.”