Voyager Customer, Jackie Brown Wins ëRecruiter of the Year!í

Recruitment consultant Jackie Brown of Jackie Brown Medical Ltd was awarded the title ëRecruiter of the Yearí at this yearsí National Recruitment Federation Awards. Jackie Brown Medical Ltd was also shortlisted for awards in the categories of ëBest Online Servicesí for their website http://www.jackiebrownmedical.ie and for ëBest New Agencyí.
The event, hosted by RTEís Pamela Flood and sponsored by RecruitIreland.com was held in the Ballsbridge Court last Friday night 17th October.

Jackie launched Jackie Brown Medical in October 2007, having previously worked for five years in acute nursing and a further eight years in the medical recruitment industry. To win the Recruiter of the Year award is a significant achievement. Ireland is home to hundreds of recruitment agencies and the awards were open to all registered agencies, both members and non-members of the NRF.

Commenting on her win Jackie said, ìI am absolutely honoured by this award. Recruitment is very much a service industry and we strive to provide both our clients and candidates with a level of professional service that is beyond their expectations. I am very proud of the progress the company has made in the space of a year and we will continue to build on that in the future.î

Jackie comments: The importance of technology in the business today.

ìThe recruitment industry is heavily reliant on web based services. Recruitment is also a hugely competitive sector and our web presence is a vital ingredient to our success. Our website was developed in-house and we have made a point of embracing the social networking phenomenon that has swept the web by including social bookmarking facilities and a forum for medical and healthcare workers. We invested in cutting edge Recruitment Software from Voyager Software Ltd www.voyage.co.uk which has ensured our customer services, speed of response and general performance are second to none.

As a small agency, to be shortlisted for three awards is fantastic. To be that competitive requires a fully exploiting the strengths of the technology we use. In this era of ever increasing automation it is massively important to keep service personal. Our technology partners are state of the art. It gives us more time to spend on personal communication with our clients and candidates. No agency is ever going to get shortlisted for automated responses. Recruitment is all about people and I believe that recognising how and where to use technology without taking away from the human side of our business has been a key factor in our success.î

When you have achieved the highest personal accolade your industry has to offer where do you go from there? Jackie Brown is clear in her response. ìThere is never a time when you can become complacent. We will continue to build on our success to date, keeping our clients and candidates at the heart of the business. We are entering uncertain waters with the economy at the moment but there will always be a place for companies that can provide a professional, useful and personal service.î