Pay can often account for the largest part of organisational expenditure. Get it wrong and employers may find that they are operating at a loss, or that they find it difficult to recruit and retain the talent they need, but get it right and it can create value for the organisation. The latest Chartered Institute of Personnel and Development (CIPD) Guide, The Pay Review Process, raises awareness of the need to establish the pay review as a business process and offers insight on how to achieve this