Travis Software Corp announced today a 99.9% Service Level Agreement to its WebCOBRA.com customers.
Few, if any, on-demand COBRA software vendors guarantee uptime or provide any Service Level Agreements (SLA) for their customers. WebCOBRA.com is blazing the way with an unprecedented 99.9% uptime guarantee for all Enterprise and Professional subscription customers.
Travis Software contracts with a third party to monitor the availability of the WebCOBRA.com service. This gives an unbiased view of WebCOBRA.com’s performance and the ability to view historical information and trends. This historical information is updated quarterly on WebCOBRA.com with last quarter’s performance.
WebCOBRA.com has a 99.9% availability for any unscheduled outage or loss of service. Historical information shows that availability has been 100% since the go-live date of WebCOBRA.com in the first quarter of 2005.
WebCOBRA.com was built from the ground up as a complete on-demand web-based COBRA Administration service, said Alan H. Williams, founder and President of Travis Software Corp. We have invested several million dollars into building a rock-solid architecture so our customers don’t have to. By leveraging shared infrastructure, Travis Software provides customers with a level of network uptime and availability that is far greater than any solution our customers could ever hope to build for themselves using traditional client/server solutions.
Travis Software Corp. maintains the WebCOBRA.com service at VeriCenter, a state-of-the-art network of data centers and hosting services nationwide. VeriCenterís data centers have completed a successful SAS-70 Type-II Audit through the global accounting firm of Ernst & Young. This provides assurance that VeriCenter follows policies, procedures, and business processes recognized as best practices for providing a secure, stable data center environment.
www.webcobra.com
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Travis Software Corp announced a 99.9% Service Level Agreement to its WebCOBRA.com customers
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