Direct hosted telephony vendor Teliqo has announced that its telephony platform now integrates fully with Bullhorn’s cloud-based Recruitment CRM platform. The combination of Teliqo and Bullhorn allows recruitment firms using the Bullhorn CRM solution to utilise the full power of UC-enabled hosted telephony. Using Teliqo Direct, recruitment consultants can significantly improve their productivity by contacting candidates and receiving calls without ever having to leave their Bullhorn application.
“Because Teliqo is embedded directly within Bullhorn, recruitment organisations can now respond much more quickly to customer demands,” commented Teliqo’s Chief Executive Officer, Simon Hochhauser. “From discussions with the recruitment community, it’s clear that there’s a real demand for a hosted telephony solution that can interoperate with specialist CRM solutions. Effective recruitment is all about working faster and smarter, and doing as much as possible from within the core CRM solution. The fact that the Teliqo Direct service is built on an in-house developed platform, albeit using widely embraced open source technology, makes it particularly applicable for tight integration with Bullhorn.”
With Teliqo Direct in place, recruitment organisations will start to see immediate cost savings and productivity improvements from day one, as consultants will be able to be far more responsive to candidates. Combining Teliqo Direct and Bullhorn also improves context for recruitment consultants, as they will always have the right information instantly to hand for both incoming and outgoing calls. In addition, Teliqo can record calls and store them automatically within Bullhorn, while consultants will also benefit as relevant candidate records will be displayed on screen as the call comes in.
Working directly with the Teliqo team ensures that recruitment firms using Bullhorn can gain full advantage of the flexibility of hosted telephony, whilst removing all the additional costs and inconvenience associated with an indirect reseller of hosted telephony services. Recruitment firms can benefit from Teliqo’s greater control of advanced UC features such as click-to-dial, instant messaging, voicemail management, presence, screen pop-ups, on-screen notifications and call recording, while rapid deployment ensures that Bullhorn-enabled telephony can be up and running within just weeks.
