SuccessFactors, Inc., the market and Web business application leader in on-demand workforce performance management, today announced that 2004 had proven to be a landmark year for the company in terms of customer wins, customer usage and technology expansion. Citing customers wins with industry leaders including Dow Jones, OppenheimerFunds, Reebok, and General Motors, SuccessFactors shared that fourth quarter activity resulted in the addition of 34 new customers to the companyís roster as well as an approximate 97% renewal rate from the companyís existing customer base. During the last quarter of 2004, SuccessFactors also announced the general availability of their newest, industry-defining Compensation Planning and Succession Planning applications.
The fourth quarter customers wins spanned multiple industries and added over 172,000 new licensed users to the over half million user mark. The partial list of Qí4 wins includes: Brass Ring, BrightPoint, Central Florida Educatorsí Federal Credit Union, Commonwealth of Massachusetts, Dow Jones, First Niagara Financial Group, Inc., Follett, General Motors, Gordon and Betty Moore Foundation, Harvard Business School Publishing, Hillcrest, Internet Security Systems, Maine Medical, Service Master, MassPro, Neighborhood Health Plan, OppenheimerFunds, Pride International, Trans World Entertainment, Reebok, SumTotal Systems, Startek, and United States Olympic Committee.
The SuccessFactors Workforce Performance Management Suite is composed of distinct capabilities, all of which are fully integrated. Its ease-of-use and rapid deployment features allow customers to solve immediate needs by getting to productive events in record time. The entire suite is highly scalable and modular, allowing customers to add new modules when theyíre ready ñ ìon demand.î
ìOur customers dictate the rate at which SuccessFactors can grow, said Lars Dalgaard, SuccessFactors CEO. ìOur extremely high customer renewal rate combined with our marquee customer wins tells us that we are succeeding in our goal to help customers rapidly align, develop, motivate and maintain a high performance workforce.î
SuccessFactors records banner year - Surpasses half million user milestone

Year concludes with 34 wew Q4 customer wins - 97% renewal rate from existing customer base