RDB Pro takes away the headache of a database nightmare

Tailored reports, superb backup support and unbeatable value are just a few of the many key reasons why Action Recruitment Europe speaks so highly of RDB Pro recruitment software. Supplied by First Choice Software (www.rdbpro.co.uk), Angela Webster of Action Recruitment Europe explains: ìRDB Pro has made a huge difference to the company ñ it has facilitated growth by reducing response time to clients and candidates and improving the everyday management of the business.î

The specialist recruitment company for the hospitality sector is enjoying increased productivity, improved service offering and peace of mind since installing RDB Pro. It replaces an unreliable, time consuming and inefficient database system that caused headache upon headache and hindered Action Recruitmentís growth potential.

ìOur previous system was a standard database that could not cope with the amount of information being generated and the number of people using it. The system crashed regularly and because it was a manual system, entering information and matching was a longwinded process. It was a nightmare! We desperately needed a more efficient, reliable and functional system that would enable us to provide a more proficient, professional and personal service to our clients and candidates. I canít remember the last time we had a database problem; whereas previously it could take day or possibly two to get back to a client on a match, we can now do it within an hour.î

Angela adds: ìFirst Choice Software transferred six and half years of information over to RDB Pro - we have 7,000 candidate records so there was a lot of data to transfer - and we did not lose a single detail. I spent two days with the experienced First Choice team going through our current database of information and the best way to attribute it and they really helped us map it all out. The end result was two tailored reports - how we measure the attributes of candidates and a sourcer report.

ìBefore RDB Pro we tended to concentrate on the live candidates because that was the way the system worked and because of the numbers involved but we are now able to utilise all our candidates. It has made life so much easier, business is better and we have peace of mind that should we have a question or a problem, the back-up support is fantastic. I donít know how we managed without it!î