Is email hobbling your business?

Staffing software company TempWorks has come up with a solution that will enable companies to turn redundant email locked away on desktops into a valuable enterprise information asset.

TempWorks 9R2 solution integrates the desktop with a centralized database, enabling companies to siphon off email data into reusable and visible knowledge, instead of leaving it lying redundant on systems. Working in co-existence with Microsoft Outlook, TempWorks 9R2 allows valuable email information, impounded on individual staff PCs, to be stored and shared across the business.

ìAll too often email interactions between company employees and a client float around in isolation, there is no bigger picture,î explains Gregg Dourgarian, CEO of TempWorks. ìTempWorks 9R2 for the first time pulls together all the email information to give a business a 360 degree view of a customer and creates a very valuable enterprise information assetî.

TempWorks 9R2 release addresses the core challenge that faces a staffing enterprise ñ the need for sales, support and account management processes require highly cross-functional teams of people working together through the same enterprise database.

It is staggering to imagine the amount of lost business intelligence in mismanaged email. By making it effortless to work with both at the same time, TempWorks 9R2 provides an easy way to turn informal emails into valuable enterprise data, adds Dourgarian. ìWithout integration, valuable information from email gets lost in folders and in deleted or archived messages.î

According to Gartnerís report, KM in 2004: Just Part of Doing Business, email accounts for a staggering 75 percent of knowledge sharing.