Guarantees Bring Cashflow Success

Recruitment agencies can now improve their cashflow and at the same time gain access to unprecedented levels of service after one of the country’s leading independent invoice finance specialists unveiled a groundbreaking money back guarantee.

Independent Growth Finance (IGF), based at Kings Hill, Kent and offices throughout the country, is one of the UKís fastest growing invoice finance providers and has never lost a client due to poor service since it started business in 1997.

The management teamís confidence in its products and client service has led IGF to offer a unique guarantee, which states: ëA client will never be offered a service that is inappropriate or cannot be delivered. In the very unlikely event of this happening, they may exit the contract without penalty and, in addition, may be entitled to receive a refund of service fees from IGF of up to 10,000.í

David Richards, Managing Director at IGF, said: ìInvoice finance has come of age and is now widely regarded as the preferred choice of raising working capital for growing recruitment agencies.

ìOur 10 service pledges, backed up by our five service guarantees, give businesses the all-important peace of mind that IGF places its quality of service and customer care at the heart of its business. We believe that sets us head and shoulders above the rest of the industry.î

IGFís latest annual independent ëClient Satisfaction Surveyí demonstrated the quality of its team with 100% of respondents rating the IGF staff as being ëvery good/goodí. 96% of clients who replied rated the overall service provided as ëvery good/goodí, 95% felt that IGF were quick to respond to queries, and 96% rated courtesy of communication as ëvery good/goodí.

David Richards concluded: ìWith many businesses becoming disillusioned with the poor level of service from banks and other funding institutions, it is not surprising that the invoice finance industry is growing at around 20% per year.

ìIGF is one of the fastest growing companies in this sector because we believe in providing flexible, service-focussed products to our clients and we feel strongly that they should not be penalised if we, as a finance house, fail to deliver on our promises.î

IGF can be contacted on 01732 849800 or via: