Wayland, MA - Softscape, intelligent people management experts, have announced that Fallon Community Health Plan (FCHP), a leading healthcare services company in the Northeast, has selected Softscapeís Human Capital Management (HCM) platform. FCHP is deploying Softscape Apexô to enable its strategic people management initiatives and specifically manage its performance management process.
FCHP, which is consistently rated as one of the nationís top health plans, provides innovative healthcare services designed to meet the unique and changing needs of the thousands of people they serve. Their carefully developed networks provide cost-effective, coordinated care and give their members access to physicians and hospitals throughout Massachusetts.
FCHP previously relied on a manual, paper-driven process for managing employee performance evaluations. A company-wide engagement survey concluded that an automated and comprehensive Web-based solution was necessary. FCHP selected Softscape over many other vendors because of the companyís approach to HCM and their dedicated services. The healthcare provider is now launching Softscape Apex for performance management across its entire workforce, and is also considering expanding with additional components of Softscapeís HCM platform, including 360 Multi-Source Feedback to focus employee development.
ìFCHP is committed to advocacy, approachability, and ultimately, great service,î said Linda St. John, senior director, Human Resources at Fallon Community Health Plan. ìService is what sets our organization apart from our competitors. We chose Softscape for both their advanced technology platform and their customer-centric approach to service. We did not just want a vendor to replicate our HR system, we wanted a vendor to help us redesign it.î
Softscape Apex is the industryís most comprehensive human capital management (HCM) system, offering organizations advanced functions for workforce planning, talent acquisition, workforce performance, learning & development, succession planning, enterprise compensation, workforce analytics, collaboration, and HR management.
ìOrganizations like FCHP understand not only the importance of automating their human capital initiatives, but also the benefits of improving employee growth and retention,î said Dave Watkins, CEO and co-founder Softscape. ìSoftscapeís technology is unsurpassed in the industry and we are setting new standards for customer service. We are proud to be working with an institution like FCHP that is as passionate about service and their workforce as we are.î
For more information on Softscapeís Human Capital Management solutions, please visit
Fallon Community Health Plan Selects Softscape
To Streamline its Performance Evaluation Process
