Emotional Intelligence and Online Expert Systems offer significant value to Business

Thereís been a lot of talk about Emotional Intelligence over the past ten years. Was it a management fad or something of real organisational value? Are we any closer to knowing what Emotional Intelligence actually means? And is it an expensive side-issue to the tougher measures of employee performance?

Brentfield Consultancy launched their Emotions and Behaviours at Work on-line system (The EBWô) in autumn 2004. Companies such as HMV, Carphone Warehouse, Selfridges have already used the system to assess, benchmark and provide feedback for individuals and teams, showing that Emotional Intelligence is a key issue for even the most successful commercial organisation.

Over the last 5 years online expert report systems have had a significant impact on business and been shown to have a number of benefits, such as objectivity, speed, reliability and cost when selecting and developing personnel.

We are now launching the EBW one day Masterclass training programme, providing a fuller view of employeesí personal characteristics, such as how they make decisions, handle stress etc, ensuring both employers and employees gain value.

Brentfieldís Managing Director explains ìexpert assessment report systems and their training have been expensive. The EBW expert system increases performance and saves costs not only because it is a fully online system but it focuses on the ërealí human factors that determine successî.

Emotional Intelligence is about how individuals manage themselves and others. Understanding and gaining an accurate insight into individualsí Emotional Intelligence and what motivates them to succeed is the key to human capital management. The EBW online system enables businesses to assess and understand Emotional Intelligence quickly and cost effectively during selection, appraisal, team analysis and leadership development.

Attendance at the one day EBW Masterclass certifies user to use the system and understand the follow up tutorials. The fail safe nature of the scoring system means that certified users are only required to know how to use and feedback the results sensitively and accurately. Attending an EBW masterclass enables certified users to use a psychometric and expert report system (The EBWô) that normally requires expensive British Psychology Society test qualifications to use.

You can trial the EBW system at no cost by visiting