Like with university lectures, people can find themselves pulled between wanting to make good notes to refer to later and being immersed and engaged in the meeting.
Of course, someone can come in and take minutes, but that requires an extra set of hands, and tracking the conversation flow can often be tricky. From there, anyone who needs the notes needs to go through them and try to find the information that they need and, possibly, interpret what the note-taker meant.
Now, some businesses are exploring the use of artificial intelligence to enhance the minutes-taking process and help to keep everyone in attendance involved throughout.
A Useful Tool with Some Potential Drawbacks
On paper, a tuned artificial intelligence program will be able to record all of the audio from a meeting, identify the people behind the voices, and produce accurate minutes immediately after the end of the call. From there, it’ll email out the transcript and perhaps even perform an analysis and a condensed list of highlights.
This is one of the main selling points of AI applications in calls highlighted by Forbes. They can greatly increase productivity through note-taking followed by creating and sending out transcripts, summaries, and tasks. However, there are possible pitfalls and data privacy concerns that constantly need to be reviewed.
The recording of private conversations by programs like Otter.ai, Gemini, and Granola has all been cited as a potential issue moving forward, particularly because sufficient consent hasn’t always been given by participants. So, uncontrolled transcription can be an issue, while data storage and accessibility could also concern some users.
The upside of finding an AI program that doesn’t breach these aspects of the experience could lead to even more efficient meetings and calls. Trusting that AI will be able to record, condense, and assign accurately lets everyone stay engaged in the conversation, helping the flow and the potential for more innovative ideas to arise.
Allowing for the Immersion the Tech Provides
The key aspect in play for online business meetings is the live stream. For a time, it looked like Meta’s Metaverse would be the next step for online calls, but their dystopian plans for the future of the internet have crumbled, resulting in one of its headline acts, VR Meeting Rooms, shutting down earlier this year, according to PC Mag.
Live streaming is already a very immersive way to connect people, which is why it’s become so popular across entertainment. You can just look to the British slot sites to see how it now accompanies these hit games. Popular slots like Big Bass Splash and Rumble Kong Cashingo have been joined by live casino tables and game shows, like Live Roulette and Wonderland Luckyball.
With everything taking place in real time, the live stream is automatically more engaging and immersive than other formats. Music is also looking to leverage the tech to a greater degree. Of course, festivals have long live-streamed online, but the likes of the BBC are looking to bring live performances to virtual spaces to up the immersion levels.
Throw in online virtual fitness classes and the rise of live shopping on platforms like Whatnot, and it’s clear that live streaming is a very useful technology. Where it struggles to reach its heights in business calls is that people can’t just fully commit to the conversation, as notes and such are needed. AI could be the solution to this.
