Submitted by Stuart Gentle on Wed, 30/01/2008 - 00:00
Skillsmart Retail cautiously welcomed news that companies such as McDonaldís were given awarding body status but urged retailers to consider all of their options if thinking of doing the same
Submitted by Stuart Gentle on Tue, 29/01/2008 - 00:00
New product release features interactive simulations, dynamically-presented content, a contact center retention predictor, real-time reporting and candidate stacked-ranking