The fifth annual Jobsite RecruitRank Awards took place last week, to reward the country’s top performing recruitment agencies based on candidate feedback. Recognising best practice and customer service in recruitment agencies, the RecruitRank Awards are the only industry awards based purely on feedback from jobseekers and not the traditional peer judging panel.
Launched in November 2005 by Jobsite with the aim of reducing candidate job hunting frustrations and raising industry standards, RecruitRank is an online tool that tiers recruitment agencies on a daily basis based purely on the experiences of jobseekers. It enables candidates to feed back anonymously on the quality of an agency’s service after they have applied for a vacancy advertised by them on Jobsite. In turn, recruiters have private access to this feedback, which allows them to monitor and, if necessary, improve their service offering.
The RecruitRank Awards recognise those agencies with outstanding customer service, who achieved the highest levels of positive feedback over a 12 month period. Jobseekers’ feedback determined the winners of the 11 award categories, with special congratulations to the winner of Best Recruiter Overall, which was awarded to Kensington Consulting.
The categories and winners are:
- Low volume Jobsite user: Best Candidate Communication (Kensington Consulting)
- High volume Jobsite user: Best Candidate Communication (networx)
- Low volume Jobsite user: Best Understanding of Candidate Needs (Core Talent Recruitment Limited)
- High volume Jobsite user: Best Understanding of Candidate Needs (Wynnwith Group Ltd)
- Low volume Jobsite user: Best Industry Knowledge (MECS Communications Ltd)
- High volume Jobsite user: Best Industry Knowledge (Morson International - Aerospace)
- Low volume Jobsite user: Best Recruiter (Kensington Consulting)
- High volume Jobsite user: Best Recruiter (networx)
- Low volume Jobsite user: Most Improved (Blue Octopus Recruitment Ltd)
- High volume Jobsite user: Most Improved (Solutions Driven)
- Best Recruiter Overall (Kensington Consulting)
Commenting on the awards, Keith Potts, Jobsite CEO, says: “At Jobsite we believe that jobhunting and recruiting should be as simple and easy as possible, everything we do and have built has been with that goal in mind, to take the frustration out of finding the right job or candidate. We launched Jobsite’s innovative RecruitRank system as we recognise the difficulties recruitment agencies face in satisfying clients as well as candidates. It's often a thankless task, but these awards reward hard working recruitment agencies that place a real importance on looking after the candidate as well as their clients.
Potts continues, “RecruitRank is based entirely on candidate feedback, providing the industry’s most comprehensive insight into candidate needs and demands. Listening to this voice is critical for the future success of the industry as a whole. With several thousand recruitment consultancies eligible for inclusion in the RecruitRank Awards, these winners stand out as examples of best practice in the area of customer service. Jobsite congratulates all the winners on their awards.”
The awards, which are in their fifth year, were held on 9th November 2010 at stylish London venue, Grace.
