SkillSoft will be responsible for supplying all generic e-learning content, managing and supporting all in-house and bespoke e-learning material and administering Cable & Wirelessí instructor-led training. E-learning is used by up to 10,000 Cable & Wireless colleagues around the world.
In less than eight weeks the SkillSoft team has migrated all training from Cable & Wirelessí existing learning management system to SkillSoftís learning portal, SkillPort, and branded the new system iLeARN. This included transferring all instructor-led training, together with existing bespoke and in-house e-learning covering health & safety, compliance, systems and products. At the same time, the entire SkillSoft portfolio of IT, management and business courses was uploaded onto iLeARN, accompanied by complementary skill simulations, job aids, test preps, e-books and reference material.
Mike Booth, manager of e-learning services at Cable & Wireless, said: Careful management of our cost base helps to maintain our competitive position. By migrating our learning infrastructure over to SkillSoft and creating iLeARN, we have been able to reduce operating costs by 65%, whilst also providing a greatly enhanced model that meets the needs of our business. iLeARN is already getting a great response: around 25% of our UK based colleagues used it within the first month alone, completing well over 1,000 hours of e-learning.
Kevin Young, managing director of SkillSoft added:
The need for flexible end-to-end people development solutions is becoming more and more apparent - particularly in the case of large, complex global organisations which need to respond quickly to rapidly changing business environments.
The migration involved integration with SAP - Cable & Wirelessí HR software - and included the transfer of more than 40,000 historical training records. Following the migration, the SkillSoft team adapted all bespoke e-learning courses so that they worked on the new system, to ensure that reporting and tracking were not compromised.
SkillSoft is also administering classroom training and manning a help-desk for Cable & Wireless.
SkillSoft has won an annual end-to-end contract with telecoms company Cable & Wireless
.
