Kenexa to help enhance the recruitment process of hourly-paid staff at McDonald's

Kenexa, a provider of recruitment and retention solutions, today announced that they have been selected by McDonald's to design a customised assessment for the recruitment of its entire U.K. and Northern Ireland team of hourly-paid staff.

Each year the organisation receives over 400,000 applications for its crew, customer care, and maintenance positions and this new assessment will become an integral part of the 'Hire the Smile' recruitment process for the organisation's 1,225 U.K. and Northern Ireland based restaurants.

We're hoping this assessment will save us time and bring enormous efficiency savings along with great consistency, said Nicky Ivory, Reputation and Resourcing Consultant at McDonald's.

The assessment will measure candidates against the key competencies necessary for a successful career at McDonald's namely: customer engagement, personal interaction, teamwork, and speed and accuracy.

We've been working with Kenexa for a number of years for the assessment of our assistant branch managers and we're delighted to continue what has been a very successful relationship, added Ivory.

Troy Kanter, President and Chief Operating Officer, Kenexa said, As one of the strongest consumer brands in the world, it's critical for McDonald's to identify and recruit the very best front-line staff to ensure a high quality customer experience. We are pleased that McDonald's has chosen to expand our partnership to include crew assessment.

In 2007, McDonald's was voted the best place to work in the U.K. hospitality industry by Caterer and Hotelkeeper magazine and was listed in the Financial Times Top 50 Best Workplaces list.

Kenexa is a leading provider of assessment, applicant tracking, employee survey, performance management and recruitment process outsourcing services that enable organisations to more effectively recruit and retain talented people.

For more information about Kenexa, please call 020 8585 2345.