FreeMyCV.comhasconducted itsfirstsurveyon user experience,to assess feedbackandhighlightways to improve their service forthe jobseeker. Of the users that completed the online survey, over 1/3rdof users statedthey woulddefinitelyrecommend the service to others.This isa positive outcome for FreeMyCV which has onlybeen running since April 2009.
The surveyenabled users to provide free text feedback on FreeMyCV.com. User reaction highlighted that many people believed the service to be ëstraightforwardí ëuser friendlyí and offering ëexcellent serviceí to its users.Although the site received much positive feedback, the survey highlighted great insightforimprovement.
Dave Martin, Managing Director of FreeMyCV.com discussed the results of the survey: ìFreeMyCV.com is growing steadily and we are very pleased with its launch. The survey highlighted that our user experience is exceptional for a third of our users, but there is a great deal more we can do to improve the experience.We are determined to refine our product to make the user experience the best it can be, and we are listening very carefully to user feedback to develop our service further.We have already addressed manyof the issues highlighted, andour clients, jobseekers and affiliates are enjoying the results. Our survey is ongoing and real-time so we have already been able to measure the improvementsî
Some of the key areas that are currently being developed to further improve the service include adding more CV tips, a new CV writing wizard and more interaction between FreeMyCV.com and the jobseeker.
FreeMyCV.comendeavorsto bridge the gap between jobseeker and job boards, to save users time by registering them with multiple boards quicklyand efficiently.Theirgoal is to promote the services of the job boards and encourage users to utilise the products and services of their partners, so that both job board and user get the most out of the partnership.
Job Boards who would like more information on FreeMyCV.com should call 0844 4480 089.
FreeMyCV.com share results of their first user survey
FreeMyCV.com has conducted its first survey on user experience, to assess feedback and highlight ways to improve their service for the jobseeker
