Fairsail, the leader in Total Talent Management, today announced it has been selected as the preferred HR solution forCredorax, a leading provider of Smart Acquiring Solutions enabled by NextGen Technology. The deal comes as part of a move to streamline Credorax HR processes on a global scale by means of an easy-to-use interface.
Credorax, with staff spread worldwide across offices in Canada, the US and Malta, is an EU licensed Financial Institution and Principal Member of Visa and MasterCard. The company offers Smart Acquiring Solutions to partnering IPSPs, ISOs and merchants. By uniquely combining its three core offerings: Licensed International Acquiring, Innovative Business Solutions and NextGen Technology, Credorax's Smart Acquiring Solutions optimize operational processes and maximize business growth. As a result, Credorax partners and merchants benefit from increased transaction approval rates, higher conversion rates, efficient online chargeback handling services and advanced fraud management tools, as well as dedicated account management.
Until recently, Credorax's Human Resources was managed using general office management software. Credorax sought to replace this existing software with various Software as a Service (SaaS) solutions on their existing SalesForce.com computing platform. Subsequently, the company decided to consolidate internal HR Management software by means of a system that was both easy-to-use and robust enough to handle the complex HR processes involved in managing a global organisation.
As such, Credorax selected Fairsail’s Total Talent Management solution as its preferred HR solution due to its extensive features and strong return on investment. Fairsail is now the central hub for all of Credorax's HR functions including structured feedback and personal goal-setting for all employees, as well as the ability to review employee benefits. The company also intends to implement Fairsail’s extensive social functionality so that its employees can share work-related ideas and knowledge, supporting Credorax’s collaborative corporate culture and removing the physical distance between staff spread across different offices in different countries.
"Credorax is currently experiencing exceptionally rapid growth," commented Sharon Ekstein, Chief Human Resources Officer at Credorax. "In the last eight months alone, we have recruited dozens of employees for four different offices in four countries and three time zones. As we manage a global HR strategy, Fairsail's Total Talent Management solution enables us to both track and manage our employees in one easy, organized cloud-based managerial tool."
Yaron Rachmany, Head of Business Processes and Information Systems at Credorax explained: “Fairsail is a logical extension of Credorax's employee philosophy to drive customer satisfaction. As we pride ourselves to be at the cutting edge of technology we are excited to have an HR system that brings simplicity to processes such as hiring, talent management and benefits allocation. Additionally, we believe that other companies using Salesforce’s CRM would also benefit from aligning their employee goals with customer satisfaction via Fairsail.”
Nic Scott, Fairsail's CEO, said: “Credorax is a thought-leading enterprise, with a desire to use the latest technology ahead of its competition. The management at Credorax saw an opportunity to create better staff motivation and retention, leading to a better customer experience and ultimately better business performance, thus maintaining its lead in the market.”
