Accurate Background Announces ISO 9001:2000 Recertification

Accurate Background announced today their recertification for compliance with the ISO 9001:2000 Standard.

A recent audit was conducted as part of the recertification process and Accurate Background was found to have no non-conformities with the in-depth ISO Standard. The International Standards Organization (ISO) assists in implementing and auditing Accurate Backgroundís Business Management System. The goal is to attain a variety of metrics concerning the quality of their products and services through standardized and documented processes.

ìThrough carefully documented procedures, we are able to ensure that every member of our staff is cross-trained and has the necessary tools to complete any job function within our organization, regardless of their job role,î says Catherine Aldrich, executive vice president of Accurate Background. ìThis bi-departmental knowledge is a vital component in our ability to continuously elevate the level of quality in our products and strengthens our companywide commitment to offering timely, reliable and comprehensive background screening information to each of our clients.î

Utilizing these well-defined processes that make up their ISO documents, Accurate Background is better equipped to measure client service and operational performance trends enabling them to continuously improve and focus on providing the highest quality services in every operational process. These measurement tools allow them to break it down to specific metrics such as accuracy and results, turnaround time for products, completion rates, technology and data security, client satisfaction, and employee knowledge and resources.

Accurate Backgroundís Business Management System houses all of the stringent internal quality control procedures and policies created for every aspect of the day-to-day operations. All employees are required to follow the stringent internal control procedures and policies as dictated in Accurate Backgroundís ISO 9001:2000 Quality Management Standard. By using documented and ISO Certified Quality Control procedures, Accurate Background has been able to supply consistency and accuracy to their processes and the products they provide to their clients.