Probably not a headline you’d expect to read
but this is exactly what happened when SJD
Accountancy the UK’s largest accountants for contractors, with
over 10,000 limited company clients, won the ‘Award for Customer Commitment’ at
the Institute of Customer Service UK Customer Satisfaction Awards 2011, beating
off the likes of Barclays Wealth and Homebase.
The UK Customer Satisfaction Awards
centre around organisations who are totally customer-orientated and show a
consistent commitment to customer excellence.
First ‘Customer
Commitment’ win for a firm of Accountants.
This year was also the first time in
the history of the Awards that a firm of accountants has won this particular award
which further demonstrates the impressiveness of SJD Accountancy’s level of
commitment to its clients.
Charmaine Vallance-Poole, Customer
Services Director at SJD
Accountancy, commented that ‘she was delighted to have
won such a prestigious award and that she would like to recognise all of the
accountants and support staff who continually strive to provide the best
possible service to our clients. Nothing is more important than providing
clients with the very best service and is probably why over 50% of all new
clients come from existing client referral’.
As well as
winning this award SJD has also won awards for Accounting Excellence from
Accountancy Age, Contractor voted awards from ‘Contractor UK’ as well as
accolades from the Sunday Times Best Places to Work, the National Business
Awards and National Customer Service Awards. In fact in their market, no other
firm has won more awards for customer service and accounting excellence.
