One of the FM's primary responsibilities is providing and managing a range of services to his or her 'customers', that is, the employees within the organisation. These services span the range from security and M&E, through cleaning and catering, to plants and landscaping. Increasingly, such services are outsourced; in other words, purchased from and delivered by external suppliers – a practice that has grown and developed in parallel with the rise of FM.




From a starting point of single-purpose contracts (typically, maintenance, cleaning or security), each handled by a specialist supplier, the outsourcing concept has broadened over the years to encompass 'bundles' of services put in the hands of a multi-discipline contractor. More recently, some of the larger contractors have sought to bring diverse service lines together in 'integrated' packages, promising greater efficiencies and reduced management costs.

Need further information?

Contact this company directly.