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Stuart Gentle Publisher at Onrec

Biscit Issues Service Update

Telecoms and superfast broadband provider Biscit today announces its rolling 3-month service record covering the period July 1 - September 30, 2006

Telecoms and superfast broadband provider Biscit today announces its rolling 3-month service record covering the period July 1 - September 30, 2006. The results demonstrate a total commitment to customer service and underline the companyís compelling customer-centric policy.

Biscitís network backbone uptime for July, August and September were respectively 99.7%, 99.8% and 98%. Service uptime for the same months were 99.89%, 99.62% and 99.91%, and average waiting time for customers calling Biscitís London-based customer support centre was 1.3min, 1.2min and 1.5mins.

Hugh Paterson, Biscitís CEO, comments: These excellent stats result from our strategic positioning as an exemplary broadband service provider. Going forward, we will strive to maintain and further improve these results.