Valtera, the provider of science-based human resource solutions, has been chosen by Sony Electronics Human Resources to measure the satisfaction of its internal customers.
The internal quality survey will focus on service provided by HR to Sony Electronicsí Service Organization, which includes the companyís call centers, repair and parts centers. The survey will launch in late September, supported by SurveySage, Valteraís online survey authoring, administration and reporting software.
ìValtera has been a trusted partner for many years, and we have come to rely on their thoroughness, consistency and attention to our needs,î said David Lipsky, Ph. D., Director of Organizational Development for Sony Electronics. ìEnsuring the satisfaction of our internal customers is a top priority, and weíre confident that Valtera will once again deliver a quality solution.î
ìWeíre excited to again be working with the Sony team and help them realize the full potential of their critical internal customers,î said Michael Butler, vice president of sales at Valtera. ìOur consulting and technology services are all about strategic, bottom-line results, and weíre eager to deliver those results to such a dynamic company as Sony.î
Distributed by HR Marketer.com
Valtera Chosen by Sony Electronics for Quality Survey
Electronics Giant to Implement Valteraís Scientific Approach to Measure Internal Customer Service
