Thomas Miller banks on Northgate for HR services

Thomas Miller, the provider of specialist insurance services, has selected ResourceLink, an HR management tool from Northgate HR, to manage its human resources, payroll and training services.

The company, which manages some of the biggest and most important insurance mutuals in the maritime and logistics sector, employs approximately 600 people across four continents. All of its London based staff will be paid using ResourceLink for the first time this month.

ìBefore installing the service we used to rely on manually inputting information on to spreadsheets, which is time consuming and open to error,î said Jay Anderson, Head of HR at Thomas Miller. ìPayroll systems werenít integrated with the rest of our HR information, and none of it was integrated with the company finance function. Reporting to the finance team efficiently was very difficult.î

ResourceLink is a single-person database that can be accessed and updated across an organisation, according to individual security access levels. This way, users update only the information that is most relevant to them. Managers and employees access the information online, which avoids sending forms to a central HR department every month.

ìSmall numbers of users spread over disparate locations present a significant challenge for any HR department,î said Malcolm Aldis, managing director at Northgate HR. ìWeíre able to work with small and medium sized companies to provide services that other large vendors often overlook. Thomas Miller has benefited from tailored support throughout the roll-out and weíll continue to work closely with them to get the best from ResourceLink.î