As the talent wars rage on, against the constant pressure to maximise bottom line success and the new requirement for listed companies to include employee policies and HR issues in their Operating and Financial Review, the enthusiasm of employees has become a business imperative.
Enthusiastic employees outperform. They rally each other in tough times. They step up to do the impossible.
The great majority of people are enthusiastic when theyíre hired: hopeful, ready to work hard, eager to contribute, excited. What happens to dampen their enthusiasm? Management, thatís what. Corporations are increasingly asking: How can employees be motivated? They should be asking: What can be done to keep management from destroying the natural motivation - indeed, enthusiasm - that workers bring to their jobs?
Based on the solid foundation of over 30 years research, with the involvement of millions of employees in hundreds of companies across the globe, The Enthusiastic Employee shows what managers and companies do wrong - and what they should do instead. Itís the definitive guide to encouraging, sustaining, and profiting from employee morale.
Drawing on detailed case studies and attitude surveys, the authors offer research-proven solutions - not fads, nostrums, or phoney shortcuts. They identify the business case for high employee morale, explain exactly what workers want and reveal the specific management practices that offer the greatest positive performance impact.
The techniques outlined in the book have been shown to increase employee performance by 30-40%, which is good news for every business
The Enthusiastic Employee: How companies profit by giving workers what they want
Enthusiastic employees outperform. They rally each other in tough times. They step up to do the impossible.
