TalentTracker helps Scandinavian furniture store ILVA recruit in the UK

ILVA is a different kind of home furnishing store which has just launched to the UK. Aiming to replicate the success of its existing Scandinavian stores, ILVA offers a wide range of quality furniture and accessories at affordable prices. It aims to set trends within home dcor and provide inspiration for shoppers in an
enjoyable shopping environment.

Their first UK stores have opened in Lakeside Thurrock and Manchester Piccadilly. Both are vast 120,000 sq ft emporiums displaying over 10,000 products. A third store in Gateshead will follow later in 2006.

ILVA needed to recruit up to 250 employees per UK store and wanted to emulate the high calibre of employees within their existing Scandinavian stores. In order to achieve this they required a recruitment solution that is designed for high traffic applications and that would match their high standards and values.

ILVA chose to use the reputable TalentTracker recruitment software from Logical Innovations, a package which is used successfully by leading blue chip companies in the UK to automate the recruitment process and save significantly in recruitment costs and timescales.

As part of this solution a customised Jobs Board was provided to include information about vacancies and let candidates search and apply directly online. The careers micro-site is fully ILVA branded and integrates seamlessly with the main www.ilva.co.uk website.

ILVA required a customised, multi-stage online application process that could effectively filter a high volume of candidates whilst accurately assessing customer service skills. The screening process therefore includes a number of stages to test key competencies and ensure high calibre applicants are quickly identified.

This includes a competency based questionnaire and structured telephone interview. To ensure a fair and consistent process for all candidates, a scoring system is used within the selection process to accurately evaluate applicants against pre-defined business rules. A further measure to ensure equal treatment of applicants throughout the business is an automated progress decision based on how candidates have performed against benchmark competencies.

The system captures a full audit trail of decisions throughout the process. To meet ILVAís needs this also includes recording data and decisions of subsequent stages of the process including assessment centre, applicant approval, offer and start.

The software provides as standard a secure zone, allowing ILVA to control vacancy management, track applicants and access real time management reports in an instant.

Pamela Bradley, HR Director of ILVA explained:

ìILVA has a reputation for great quality and service, and our recruitment process needed to mirror that. Logical Innovations were able to help us find a unique solution to match our exact requirements. Their solutions are extremely flexible and by taking the time to understand our needs we are confident that TalentTracker will control our recruitment process from start to appointment whilst allowing us to recruit the right people for ILVA quickly and effectively.î

Logical Innovations Managing Director, David Buchanan commented:

ìWe were delighted to help ILVA with their exciting recruitment plans for the UK market. TalentTracker is a proven solution and has already demonstrated dramatic reductions in HR timescales and costs. We have the ability to tailor our software to meet individual business needs ensuring our customers get a solution that really delivers. Our web based solutions allows businesses to control and automate every stage of their recruitment process from start to end, from any location or office all in real time.î