Retain, Motivate and Cultivate Talent within the Recruitment Agency Sector

The turnover of staff is one of the biggest challenges facing business in the 21st century and the recruitment sector is no exception.

Companies have to work harder than ever before to ensure their staff are satisfied in their roles and now, Pan Eight, business consultants who specialise in technology solutions for recruitment companies, point to their range of solutions expertise which can help companies retain key talent.

Pan Eight provide business and technology consulting services to the recruitment industry to ensure that companies have the most appropriate, cost effective and business aligned systems for their needs. A full consultation of a companyís requirements is undertaken before Pan Eight provide solutions to ensure a firm has the right business and technology support it needs to generate increased income.

Whilst much of a recruitment companyís focus might be on their front/back office systems they use to manage candidates, clients, jobs and pay/bill, the advantages of a tailored talent and performance management system cannot be underestimated.

Sham Pandya, Director at Pan Eight said, ìOne of the key challenges facing recruitment companies is the retention of their own talent.

Whilst the implementation of new technologies to manage candidates, clients and timesheets might be important it is also crucial that firms have good Performance and Talent Management Systems in place to look after their own staff.î

Such technologies might well include a performance management system that ensures that an individualís objectives are aligned with company objectives and that employees feel that they are working towards self-improvement and career development, as well as being rewarded appropriately. It may also include succession planning so that each individual can clearly use the technology to monitor their own career progression.

Ms Pandya added, ìPan Eight can assess a companyís needs for such systems and help them strategise, select and implement solutions that benefits their staff and makes them feel they are valued and that they are developing in their role – leading to increased motivation, productivity and results, as well as decrease attrition rates.

For example, the solutions might include learning and development software for individuals to sit accredited computer based training and development which aids them with their continued professional development.î

Increase in costs, competition and time required in order to hire and train new talent has made the retention of high performers crucial to your bottom line. Recognising the gaps and developing skills enables recruitment managers to accurately map out succession plans while employees develop attainable career paths.