Learn to Improve the Delivery of HR Services While Reducing Technology Costs

Is your company one of many that is struggling to improve the delivery of human resources (HR) services during these uncertain economic times? Are you searching to leverage more functionality with the HR technology you currently have?

During the Feb. 11 webinar sponsored by the International Association for Human Resources Information Management (IHRIM), HR practitioners can learn about a multi-tier services delivery model that enables companies to to concentrate their resources on value-added work, while improving employee services and dramatically reducing the cost of HR service delivery.

Mike Lapetina, vice president of Global HR Services for Unisys, will explain how his company integrated an HR portal framework (within an enterprise portal) with a case management/shared services solution. This enabled employees and managers to get answers to their HR questions on their own, and reduced the number of inquiries directed to HR consultants and executives.

During this webinar, participants also will learn more about:

- Challenges and costs associated with traditional HR service delivery.
- The technologies behind a multi-tier service delivery.
- How to build a business case for a multi-tier delivery model.
- Implementation benchmarks, KPIs and experience à along with expected results.
- How this model supports HR transformation.

Barbara Levin, senior vice president, Strategy and Customer Community for Enwisen, will join Lapetina in the discussion. She has more than 20 years experience in helping develop strategies designed to help companies achieve business goals through innovative human capital management solutions.

The webinar will be held on Wednesday, Feb. 11, 2009

9 a.m. - 10:30 a.m. (PST)
11 a.m. - 12:30 p.m. (CST)
12 p.m. - 1:30 p.m. (EST)

The registration fee is $99 for IHRIM members and $149 for non-members. Registration includes one Internet connection, one set of handout materials and unlimited participant attendance at your site. You will be able to listen to the presentation through Voice over IP (VoIP) via your computer speakers or headset, or by dialing into a toll number.

This program has been approved for 1.50 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). IHRIM members may register by visiting www.ihrim.org and logging into the My IHRIM Portal; click on the Online Store.