Do you know what your clients are thinking? Do they know everything about what you can provide and how best you can provide it? And, can you truly claim to know what your clients really want?
The ëdisconnectí within the employer/provider communities isnít new, but as suppliers continue to crowd the market with more expansive product offerings, service lines between suppliers are becoming increasingly blurred and some employers are confused by the options now available to them. At the same time, the HR press is littered with stories warning of false promises, concerns over real value and the need for suppliers to adapt to clientsí changing demands, particularly for outsourcing. So, whoís driving who? One such business that can make sense of this constantly evolving scenario, is the newly created consultancy group Scope4Growth.
Launched last month, Scope4Growthís express aim is to provide suppliers to the resourcing industry with the ammunition to grasp a business opportunity, maximise and cement their client relationships and gain competitive advantage. Itís the brainchild of Paul Gaskin, ex-Lonsdale Advertising and TMP Worldwide and currently pursuing business interests through his consultancy undertheskin, and Ben Kemp, previously of Cable & Wireless, but presently with Aztec HR ñ a well-respected HR consultancy. Uniquely, they combine the delivery and experience of the supplier-side with the expectation and realism of the client-side.
Benís insider view is this. ìResourcing is undergoing rapid transformation. In recent years, employers have strived to change the way they recruit. For some the objective has been to save on costs and improve processes; for others it is to deploy e-enabled technology and go direct to market. For the forerunners it has been to fundamentally change the service delivery model.î
He adds. ìThe transformation road is a long and winding one. Some employers have made significant progress, whilst others have failed to deliver strategic and operational improvements. However, one thing is for sure, the suppliers to the resourcing industry must change too. They must change the way they work with their clients. They must develop new, innovative and value-added products and ensure they are well positioned to respond to the market challenges that lie ahead. The resourcing suppliers of tomorrow are the ones that transform today.î
Paul goes on to warn. ìThereís a real danger a number of suppliers could be left behind, particularly the niche providers and the small to medium-sized operators. They face a real dilemma. Should they concentrate on their core business and shield themselves from all the distractions, or should they embrace the opportunity for change and shape their businesses to meet the demands of today and influence those of tomorrow?î
ìScope4Growth combines the talents of a number of industry renowned specialists to bring expertise to the heart of the recruitment service provider. In effect, we have created a virtual agency of key professionals, who, in combination, have the client-side and supplier-side experience to add immense value to all parts of the recruitment cycle. By working in partnership with a supplier, either on a retained, consultative or project basis, we can help them to identify and maximise new, yet related, areas of business opportunity. These areas can be as far ranging as the development of new product lines to guidance in the tender process; in-depth client audits to advice on technology matters, or to simply fill a gap in a skill shortage area.î
There can be no denying Scope4Growth has a unique blend of talents. They appear to have the experience, the specialists, the tools and the proven methodologies to have a major impact on almost any supplier within the recruitment industry. For further information, please contact Paul Gaskin or Ben Kemp on 01959 525797 or email us at info@s4g.co.uk
Inside out - Scope4Growth

Do you know what your clients are thinking? Do they know everything about what you can provide and how best you can provide it? And, can you truly claim to know what your clients really want?