Tonbridge and Malling Housing Association streamlines people management processes with PayGlobal

Tonbridge and Malling Housing Association, along with its subsidiary Invicta Lifeline, is implementing PayGlobal single database software to streamline its HR, Payroll and Time & Attendance processes after a long, careful search of the marketplace. Tonbridge and Malling Housing Association (TMHA) employs around 250 people and is one of the largest providers of social housing in Kent. It also owns Invicta Lifeline a UK-wide, 24 hour alarm service for the elderly and vulnerable.

Frances Hobson, Head of Personnel for TMHA, says, ìHR and payroll are run as different operations and this has previously resulted in a great deal of work duplication. Two different teams use the same data but we input information into different systems. We are hoping the new PayGlobal system will reduce our paperwork and thoroughly streamline our processes because of its single database.

ìWeíve been searching the marketplace for some time to ensure that we transform a highly reliable, but administration-heavy HR, payroll and time and attendance process into one that is simple to use. We spoke to many HR and Payroll providers who said they could add a Time and Attendance software module from another supplier, but we didnít want that. We wanted the whole system to work from a single database.î

The Time & Attendance element is important for TMHAís subsidiary, Invicta Lifeline. The company has expanded from 12 staff to 90 because technology has made it possible for Invicta to deal with contracts all over the UK. Hobson explains, ìIf an elderly or vulnerable person pushes their alarm in South Cambridgeshire, for instance, Invicta will respond and send help immediately. Staff traditionally fill-in time sheets, so the new Time & Attendance system is a big culture change that is considered positive by employees ñ anything that cuts down daily paperwork is goodî. PayGlobalís software will work with access control systems and data capture devices from Romsey Associates.

Grant Taylor, UK Regional Manager of PayGlobal, comments, ìTMHA, and many other heads of HR and Payroll, discovered us when we exhibited for the first time in the UK last summer. The beauty of PayGlobal software is that all people management processes have been designed to work from a single database, so whether an organisation needs HR, Payroll, Time & Attendance, HR Self Service or Rostering, the system can do it. This enables organisations to dramatically streamline their internal processes, which is just what TMHA wants.

He adds, ìAnother factor in the productís favour is its flexible design structure, which allows consultants to configure payment and award rules without hard coding. This approach means that we can prove the concept of the product in a sales situation. For TMHAís sales demonstration, we showed them how the system could manage their complicated award rule calculations.

ìProspects can give us examples of their most complex payment/award rules and we are able to show in product demonstrations how the software can handle their particular needs.î

For further information about PayGlobal please contact:
Grant Taylor, UK Regional Manager, PayGlobal Limited

Phone: 44 0118 963 7722. Email: grant.taylor@payglobal.com