Nicholson International, www.nicholsonintl.com, is a specialist technology recruitment company sourcing senior executives in the Software, eCommerce, Communications and Security & Risk markets to work in blue chip organisations all over the world.
Founded seven years ago, the company has a head office in London, but has added offices in Paris and more recently Poland. The company has expanded rapidly and now has 25 consultants many of whom travel extensively.
The Challenge
With a fast expanding international workforce and a UK team of consultants that travel to France, Germany and Poland on a regular basis, Nicholson needed an IT system that would allow consultants to work productively and efficiently on the move.
Nicholson has been using IT service company WorkPlaceLive to manage all its IT support and maintenance needs since it launched. Understanding WorkPlaceLive also offered cloud computing hosted desktop solutions, John Nash, the Managing Director of Nicholson called a meeting with them to explore how such a service might work for them.
John Nash was impressed with what the hosted desktop service could offer. He commented, “One of the key attractions of the service was the fact that by outsourcing data and IT to WorkPlaceLive, we would get rid of our servers and no longer have to do any IT administration including software updates and IT security management – they would take care of all of it. It was clear that removing this burden will leave far more time to concentrate on the business and develop it further.”
Also, it would allow our busy consultants to access their desktops from anywhere in the world as if they were in the office – which would make them far more efficient and responsive to clients. I could see from the start it would radically change the way they work.”
The implementation
The implementation to WorkPlaceLive was quick and seamless with the major transition taking place outside office hours. John Nash comments, “Since adopting WorkPlaceLive, consultants can access their desktops, emails and documents through their iphones and tablets from anywhere in the world – they’re working more productively than before and are always in contact. We have been able to move all the consultants in Poland and France to the same system so everyone within the company is using the same software and we never experience any IT downtime anymore. Server problems are a thing of the past.”
The company is also saving money as any IT issues can be sorted out remotely by WorkPlaceLive who is managing all the IT and offering a help desk support service. Nicholson no longer has to call out an IT consultant to help them – it is all done in a single phone call which is faster and more affordable. Furthermore, the company has also saved money from not having to invest in IT maintenance or software as all this is provided by WorkPlaceLive.
John Nash concludes, “We are fast growing international business and adopting WorkPlaceLive has enabled us to have a truly global workforce. We can now operate in an even more responsive and nimble way, improving the services we offer our clients around the world and we have a great system in place from which to expand the business.”
