Lost time is lost money

Top Sports agent and CEO issues stark warning to UK businesses

Chat date: Wednesday 26th September
Chat time: 14:15

In business, time really is money. It may be a clich but new research backed by the UKís business leaders reveals climate shift in ënew businessí response times

Suppliers have a crucial two-hour window to respond to a sales enquiry or one in three companies say they just take their business elsewhere, according to the Vodafone ís latest mobile working research

The poll of more than 1,000 Managing and Company Directors, business owners and corporate decision-makers reveals the cost to business of failing to communicate with customers. Businesses expect their suppliers to be available around the clock yet the survey revealed that only 20% of sales staff have any form of mobile communication with their offices.

It also reveals the average value of each lost sales call costs 18,000. However in the high-stakes business of professional football and talent management a delayed response can cost many times that amountÖ.

Jon Smith is CEO of AIM-listed First Artist Corporation and represented the England football squad for over a decade. His company looks after top stars from the world of football such as Portsmouth manager Harry Redknapp and Arsenalís Alexander Hleb. Smith knows how important it is to keep in touch with your clients at all hours and failure to respond can cost a business dearly. Heíll be warning British businesses not to let complacency replace competitiveness and offering experienced advice for businesses looking to refresh their responsiveness

Top sports agent and CEO Jon Smith, and Vodafone mobile working expert Bryony Clow join us live online at www.webchats.tv on Wednesday September 26th at 14:15

Jon Smith is CEO of AIM-listed First Artist Corporation that as well as looking after the interest of top sports stars also represents famous names form the world of entertainment entertainers such as Gillian McKeith, Ruud Gullit and Ingrid Tarrant.

For more information visit www.vodafone.co.uk/mobileworking