Jobsite launches ICSJobsBoard.com in association with the Institute of Customer Service

Online recruiter www.jobsite.co.uk and renowned professional body, the Institute of Customer Service (ICS), today announce the launch of www.ICSJobsBoard.com. The site was created to meet the demand from the customer service profession for a dedicated job board and is tailored for the estimated three million people that work in customer service roles.

The ICS JobsBoard combines Jobsiteís award winning job search technology and 12 years of experience in online, national and multi-sector recruitment with the ICSí renowned expertise. The ICS is the professional body for customer service and is recognised by the Government as the UKís customer service standard setting body. It has 350 organisational members in all sectors, ranging from Abbey and BA to Yell and Zurich and, public sector organisations including the Environment Agency and Westminster City Council as well as almost 8,000 individual members.

ICSJobsBoard.com will display the diverse range of roles in the Customer Service profession including call centres, help desks, retail, front-of-house, back office and customer management. There are vacancies from public sector, commercial and not-for-profit organisations and the site caters for all career levels from customer service representatives to team leaders and supervisors, managers and directors.

The site is designed to make job hunting quicker and easier through tools such as daily email job alerts, simplified application processes and the ability for candidates to store, update and make their CVs searchable to employers.

For recruiters looking to source high calibre candidates from across the customer service profession the ICS JobsBoard has a high specification search function, guaranteeing a strong return of relevant and accurate jobs to the candidates and ensuring the recruiters are targeting the right individuals with their vacancies.

ICS Chief Executive David Parsons comments; ìCustomer service careers have been transformed in the last decade. We are now seeing director-level packages of 250,000. There are huge progression opportunities in terms of salary, training and professional recognition and employers have an almost insatiable need for people with good customer service skills, in particular accredited customer service professionals. The launch of ICSJobsBoard.com provides a much needed place where recruiters can reach experienced customer service employees and candidates can search tailored jobs to find the right opportunity for them.î

Keith Potts, CEO of Jobsite, adds; ìOpportunities in customer service are growing at such a rapid pace that the need for a dedicated jobsite became clear. By bringing together Jobsiteís expertise and track record of building and running niche jobsites, with the ICSí in-depth understanding of the customer service profession, ICSJobsBoard.com offers unrivalled access to relevant candidates and jobs.î

www.jobsite.co.uk
www.ICSJobsBoard.com