According to a research report by Jobscience, more than 50 percent of hospitals end up dissatisfied with their applicant tracking system (ATS) within the first year of implementation. In stark contrast to this disturbing industry trend, Jobscience reports extremely high levels of customer satisfaction. Evidence of the companyís success keeping customers satisfied is on display in dozens of customer testimonials from hospital recruiting professional available on the web at http://www.jobscience.net.
ìOur customers are satisfied because we deliver on the promises we make to them during the sales phase of our relationship,î says Ted Elliott, CEO of Jobscience. ìUnlike many of our competitors, we tell folks exactly what our solution can do and exactly what it canít. At the end of the day, our customers enter a relationship with Jobscience believing we are going to improve staffing effectiveness and utilization for their hospital. And they become raving fans when we do just that.î
ìIf you really drill down into the reasons for the pervasive dissatisfaction with applicant tracking systems for hospitals,î says Mark Desrosiers, VP Marketing of Jobscience, ìwhat you find is that most recruiting professionals are unhappy because they feel they didnít get what they were sold. We are a customer-driven culture. Our philosophy is that you have to do more than build a superior solution. You also have to treat your customers with respect.î
Customer testimonials on the Jobscience web site consistently reference quality customer service and unexpected value delivered by the company. ìOur hospital was in search of an applicant tracking system,î writes one hospital HR executive, ìand Jobscience was the first to offer an affordable package that provided all of the recruitment components that we needed. The systemís functionality is comprehensive, it is user-friendly and set-up was very easy. In addition, the product provides us with extensive media coverage at no additional expensive. The Jobscience team keeps customers as its focus, incorporating their ideas to enhance the product.î
Other testimonials describe the impact that Jobscience has on their hospital. ìWe are extremely happy with our Jobscience solution that has saved us thousands of dollars,î writes another hospital HR executive. ìMost notably, Jobscience has been instrumental in filling those ever elusive, hard to fill positions such as Nuclear Med Tech’s, LPN’s, Respiratory Tech’s and RN’s.î
Jobscience Leads in Customer Satisfaction with Talent Management Solution for Hospitals
Dozens of customer testimonials from hospital recruiting professionals available on the Internet
