Infrastructure Management Outsourcing sees strong growth as companies embark on efficiency drives

The downturn in the global economy has forced more and more companies to look at ways to drive down costs and remain competitive during the recession.

Many companies fear making changes to their IT systems during tough economic conditions due to the costs involved. However, outsourcing allowed companies to opt out of owning/maintaining hardware and software and pass responsibility to the outsourcer who ensured access to the best technology and improved security. It encompassed managed back-up and recovery, desktop, email, network, security and storage services. Big ticket deals to completely outsource the entire infrastructure of an organisation have also had mixed reviews now that deals like these have come up for renewals and the benefits have been weighed against contractual constraints.

In a credit crunch companies will want the best results at the lowest cost with many opting for contractual ëinnovationí to reduce costs in their operations while gaining flexibility and contractual control, to the extent negotiable. Some have opted to go abroad to countries like India for their outsourcing solutions. This is where ëManaged Servicesí comes into play. Managed Services appeals to many organisations because it allows them the ability to retain a portion of control over their IT operations. At the same time they can offload costly operations. This is a benefit that does not occur with many traditional outsourcing arrangements.

Outsourcing Infrastructure Management is becoming more popular with businesses because of the faster speed and higher levels of data security offered by outsourcing companies. This means businesses have greater stability when they deal with customers.

Gartner, one of worldís most reputable IT research and advisory experts, have listed NIIT Technologies the highly coveted ëpositiveí rating in the research report ìRemote Monitor Services (Global)î, and ìRemote Support Services (Global)î based on its worldwide support to North America, Europe and Asia.

NIIT Technologies is a leading outsourcing company working with a variety of blue chip names in UK. Their increased attention to domain knowledge and investment in their chosen business verticals of Travel, Retail and BFSI has led to them being ranked the No 1 company in the world in Travel. They also have similarly been ranked very high for Insurance and as an organisation.

Mr. Ravi Pandey, UK Head, NIIT Technologies, said, ìMore and more of our customers are reporting the increased business benefits of managed outsourcing in the current economic environment as the speed and security allows companies to be more competitive and agile.

ìIn rapidly changing market conditions the financial flexibility and savings on infrastructure, especially routine operations, are invaluable for businesses operating across a variety of sectors.î

NIIT Technologies has helped a host of companies to benefit from the advantages of outsourcing during the credit crunch and it has first hand experience of the surge in interest in Managed Services and outsourcing generally.

For more information and the opportunity to interview this company, call Julia Shipperley or Claire Howe on 020 72337578 or email julia@flamepr.com or clairehowe@flamepr.com