Finance Websites Report top Newcastle, Bottom Portman

Overview of findings
Top of the league and best site overall was Newcastle Building Society (www.newcastle.co.uk)). At the bottom of the table representing the poorest site overall was Portman (www.portman.co.uk).

Website Function

No site was error free this month and 10 sites had 10 errors or less. The site with the highest number of error occurrences in December was Coventry Building Society (www.coventrybuildingsociety.co.uk) with over 3,000.

Website Compliance

HTML ñ The site with the lowest number of warnings [HTML standards compliance with the requirements laid down by W3C and IETF] was HFC Bank (www.hfcbank.co.uk) with 1. British Bankers Association (www.bba.org.uk) had the poorest HTML, with nearly 70,000 failures.

Accessibility ñ 1 site scored 100% and 17 sites scored 90% on the automated tests looking at the requirements of Priority 1 (A) accessibility. 3 sites had less than 1% compliance when tested against the mandatory requirements for Priority 1 accessibility.

The range of tests [Web Accessibility Initiative WAI] that can be completed automatically are limited, 100% compliance with the automated tests does not mean 100% compliance to the requirements.

Website Performance

16 sites passed all basic speed tests, looking at first page download and simulated as being viewed by users with home [56k] and ADSL [512k].

The site with the fastest download speed was HBOS plc (www.hbos.co.uk); HSBC Bank (www.hsbcbank.com) had the slowest download speed and was 18 times slower than HBOS.

The site with the fastest response time was The British Bankers Association (www.bba.org.uk); Skipton (www.skipton.co.uk) had the slowest response time, and was 56 times slower than The British Bankers Association.

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