CollegeRecruiter.com offers live online chat to job seekers

Since the Internet became commercially popular almost 10 years ago, users have been frustrated by how long it takes for them to receive a response to their emails to their favorite web sites. Even when they receive a reply, theyíre often canned responses that have little to nothing to do with the question posed by the user.

Some of the biggest offenders of failing to treat users with the respect and attention they deserve have been Internet job boards, perhaps because many of those boards have looked upon job seekers simply as traffic and therefore not deserving of the same individualized attention as the employers who pay to advertise their job openings and search the resume banks. If Internet career site CollegeRecruiter.com has its way, however, that attitude will soon change for the better.

Since we went live in 1996, weíve always placed great importance on answering each and every email within two business days with a real response. But even though our responsiveness far exceeded that of most of our competitors, we still found that job seekers wanted faster answers,î said Steven Rothberg, President and Founder of Internet career site CollegeRecruiter.com. The solution was live, on-line chat. Now when a job seeker visits CollegeRecruiter.com, they can chat with a real, live customer service representatives to find out how best to use the site or to ask career-related questions. The customer service representatives have been trained to provide concise answers to almost any such question. If they donít have the training to answer the questions, they bring in experts who do.

Rothberg believes that providing more service will result in higher profits. ìThe candidates who are the most sought after by employers tend to be the candidates with the most choices. They can afford to be choosy and arenít willing to accept less than excellent service from any organization with which they work. If they wonít tolerate inattentive service in a restaurant, then they also shouldnít tolerate it from an Internet career site.î And now thereís no need.

Distributed by HRmarketer.com

www.CollegeRecruiter.com