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Stuart Gentle Publisher at Onrec

Brand fails to sway financial services employees in war for talent

In a tough candidates market, financial services employers miss the mark in understanding what employees want

In the current candidatesí market and rigorous war for talent, financial services firms are mistaken about the power of the brand, according to international recruitment consultancy Badenoch & Clark. 79% of financial services employees say brand makes no difference to their choice of employer.

Badenoch & Clark surveyed nearly 250 UK financial services employees as well as leading financial services employers to identify key salary, employment and recruitment trends. The research revealed a huge disparity between employee priorities and the packages on offer from financial services employers.

Key 2007/2008 financial services employment trends
The recruitment market for financial services professionals will continue to be buoyant in 2007 and into 2008 ñ 76% saw a headcount increase in 2007 and nearly half (48%) believe this will continue in 2008

While relevant skills and experience remain essential for employers, 16% are considering employing people from non-financial services background

Counter offers are becoming more and more widespread with 40% of candidates surveyed counter offered ñ although only 14% were accepted

Investment banking and investment management are the most popular areas to work in - 72% of candidates want to work in these areas

Only 7% of financial services firms plan to rationalise their workforce in the next 12 months

Neil Wilson, Managing Director of Badenoch & Clark comments, ìOur research reveals that this is a market in which there is a notable mismatch between what employees find attractive in a role and what employers are focused on offering. Employers should spend some time evaluating the most attractive benefits for employees and prospective employees. Flexible working hours are one of the biggest incentives according to employees, and yet only 55% of financial services companies currently offer it. Instead far more employers rank benefits such as season ticket loans, car allowances and gym memberships higher than employees actually show interest in.î

Attracting talent
Survey participants ranked financial services sectors based on predicted degrees of growth in the next 12 months.

1) Hedge funds, investment management
2) Investment banking, stock broking, retail banking
3) Boutique finance houses, insurance, private equity, corporate banking

40% of financial services employers say they find it difficult to attract employees with the right level of skills and experience. Luckily, a well known brand is only a major incentive to join a company for 21% of financial services job seekers. Salaries and career progression remain essential, at 69% and 66% respectively.

Neil Wilson says, ìThe dynamics of recruitment in the financial services industry constantly changes, particularly during volatile financial markets. Historically counter offers have been the preserve of senior executives, but in such a candidate short market where competition is fierce this is increasingly becoming the latest phenomenon. However this will only work if employees are leaving for salary reasons, and our survey shows that todayís savvy financial services staff are looking for much more than simply money. Only 9% of our survey respondents cited salary as a reason to leave their job.î

Badenoch & Clarkís survey also reveals an interesting disparity between incentives on offer from US, European and Japanese owned banks. The research reveals that Japanese banks are flagging behind their European and US counterparts in regards to flexible working and benefits. US and Japanese banks also fall short of offering additional holidays which features highly with employees.

Trends in working hours at US, European and Japanese banks remain fairly consistent, averaging more than 40 hours per week for most workers ñ for 81%, 90% and 100% of employees at US, European and Japanese banks respectively. Despite these hours, a reassuring 76% claim they are nevertheless happy at work.

Sharing the wealth
Back and middle office workers at financial services organisations do not enjoy the same bonus payouts as their front of house colleagues. 59% say they receive no more than 3,000 in annual bonuses. Only 3% are rewarded 40,000 or more in bonuses.

Annual salaries vary throughout back and middle office functions. Due to the rise in regulation in the hedge fund industry, the sector has seen a huge increase in demand for compliance professionals ñ as reflected in their 2007 salaries. There is also still strong demand and attractive incentives for qualified accountants as new players such as hedge funds, private equity firms and niche asset managers vie for the best talent.