Apex Recruitment Services, one of the UK’s leading specialist recruiters to the Automotive, Banking & Finance and Industrial & Commercial sectors, has once again been recognised for its dedication to quality management. Having expanded the business by 20% in the past year, the Warwick based agency has continued to uphold standards set out by ISO9001:2008 to ensure that each and every one of its clients and candidates are provided with a service to rival no other.
Commenting on the news, Caroline Johnson, HR Director explains “We’re delighted to have passed this year’s audit with flying colours, and with changes to the standard expected to come into force this year, are already making plans to ensure our quality management systems remain ahead of the game into 2016.”
As Apex strive to achieve excellence, it’s only natural that the business would continue to pursue the international standard that provides a best practice framework for quality management used by over 1 million organisations in over 170 countries. The founding principles of this standard include a strong customer focus, high involvement from top management, and a basis for continuous improvement. The business has been the recipient of a quality management standard each year for over 20 years, when the previous iteration of the standard BS5750 was in place.
Sales & Marketing Director Richard Marchington continues “It’s been a ground breaking 18 months for Apex, following the move to our new state of the art office in Warwick in early 2014, and the launch of our new branding across all three specialist sectors later in the year.”
“However the highlight for me has been the launch of our new market leading database, which is allowing us to work smarter in ways we hadn’t thought possible. The efficiencies that the Bullhorn software has introduced has allowed us to pass on the benefits to our candidates and clients, improving our reporting capabilities and providing us with insights to target the right candidates at the right time. This is helping us to find the ideal candidates for our clients faster than ever before.”
The introduction of the new database was commended by Audit Manager Steve Blackwell, from Alcumus ISOQAR, who also praised the feedback mechanisms in place to aid continuous improvement for both clients and candidates.
With UK employment at record breaking levels the recruitment industry is experiencing increased pressure to provide clients with the strongest candidates in their industry. This competition is the fuel to Apex Recruitment’s fire as it endeavours to offer the very best in recruitment services, making accolades like ISO9001:2008 all the more valuable. Alongside the obvious benefits that a quality management system provides, the latest renewal of this certification demonstrates the companies unwavering commitment to providing an unrivalled recruitment service to clients and candidates alike.
