A step ahead of the rest

arena21, the UKís only full service, front of house outsourcing and training specialist that works closely with the FM sector has announced the launch of the arena21 Recruitment Division – a premium recruitment service available for the first time to companies wanting to attract the kind of dynamic, service-centred candidates synonymous with the brand.

Its launch lets companies take advantage of arena21ís position as the ONLY recruiter in the UK to run outsourced front of house services for clients, delivering dynamic and innovative solutions to many of the UKís leading companies - based on unique insight and experience.

Heading arena21ís Recruitment Division is Kevin Hall, who has joined the company from a leading international recruitment specialist.

Managing Director Martin Whitten explained why this initiative is an important step for his company:

ìThe way an organisation represents itself through the welcome it offers visitors, callers and even its own employees is fundamentally important. Our recruitment process is the first step in making sure that welcome is five star! Uniquely, not only are we recruiting the best individuals for the jobs, we also include specialist, bespoke service training before anyone goes live, through arena21ís famous training academy – this is proving enormously successful.

ìThe decision to launch our recruitment division now means organisations across the UK can take advantage of our premium quality service for a sum similar to what our research shows they are paying alreadyÖbut with significantly added value and enhanced success ratesî.

arena21 is a highly specialist organisation, offering a range of services to some of the UKís most prestigious companies. It offers out-sourced Reception Management, Meeting Room Management, Corporate Concierge Services, Helpdesk and Switchboard Services, Mailroom and Front of House Training and Consultancy. The brand is synonymous with high quality service and grooming standards and excels in creating five star visitor, caller and employee experiences throughout all its services.

The companyís senior management has over 50 yearsí combined experience conceiving, setting up and running luxury five star hotels in Europe, Asia and USA.

Whitten concludes:

ìWe truly believe that the ability of companies to deliver a consistently high quality front of house service is enhanced by specialist support and advice – be that through a fully outsourced solution, or through this launch of our new recruitment division, where we provide companies with excellent, trained candidates able to make fantastic first and lasting impressions on everyone with whom they come into contact!î