HR Needs Help Too
The Human Resources department is often overlooked when it comes to upgrading systems. In addition it’s also often understaffed. Some business leaders would rather pour resources into increasing production or purchasing new equipment to deliver money making services. That’s the most important, right? Not really.
You may believe the HR department exists simply to help maintain the employee factor. The truth is instead of maintaining the status quo this group can make a company soar.
So what’s the solution? Do you need your HR staff to work harder? Chances are they already have too much to handle. What’s needed is a high tech approach to HR. Don’t you see how privileged you are? In the current business market there are much that can benefit an HR department to bring it into the 21st century.
Below we’re going to look at one aspect: AI.
AI is the assistance hard working HR personnel deserve and the effects won’t simply be a happy workers team. It will impact the bottom line too. And it’s all about getting things done faster.
What AI Means for HR
Routine Work Done Faster
Routine work doesn’t necessarily mean it’s easy, right?
The thing that’s often overlooked is how many business aspects HR plays a role inn. Let’s consider leave days. An employee’s leave always impacts others in the company. Other employees may have to take over his or her responsibilities for that time.
What happens if permission is given for leave at a time the company can’t really afford that absence? The individual’s unique skills or decision making may be required.
It takes a lot of time to manually compare calendars to ensure these complications don’t occur. But for AI this can take seconds. That means more time for HR personnel to invest in other tasks and less time—and money—wasted because important role players aren’t on site.
Let AI Handle the Basics
Apart from requests for leave employees—new ones and old ones—ask a myriad of questions every day. Since the HR department is often the hub of information relating to policies, health insurance and salaries all employees will need its help sooner or later. And since it’s vital to keep employees happy questions and request can never be ignored.
But why do it yourself if AI can handle it? Today’s advanced AI systems can handle general enquiries so once again HR personnel can attend to other matters. With the assistance of chatbots this doesn’t have to be a clinical experience for employees. Making a call to an AI operated number can feel quite similar to talking to a real person.
The benefit of having a query resolved quickly is a satisfied employee who feels taken care of. In most cases happy employees work harder. Do you see how small time saving plans work in a company’s favor?
Find Out What You Need Fast
But that’s not all HR does. The reason why experts say this department is so integral to a business’ success is because they determine the future of the company. Why? Because who you hire today will determine how you function tomorrow.
But how do you know what type of candidate you need?
The answer lies in analyzing data from various sources:
- Performance reports of employees
- Future goals of the company
- Feedback from team members
This should tell you what training your current employees need but also who you need to look for:
- Which personalities
- Preferable skillsets
Because AI can analyze Big Data quickly and accurately it’s a strategic move to put this technology in charge of discovering your needs.
Find Candidates Quickly
But who will fulfil these needs? There are many online hubs with resumes but which HR practitioner has time to search for them?
AI can search throughout the web and identify potential candidates. Once again the ability to analyze Big Data turns a laborious task into a quick activity.
Filter Applicants ASAP
But what happens once you’ve found these candidates? Even if you only have a few interested—or qualified—individuals, it’s daunting to figure out who is the best. Whether you have a few or many CVs to work through it once again takes you away from other important tasks.
First of all AI and HR systems help HR practitioners manage the entire process better. With the information kept in one place online it becomes streamlined and therefore less time consuming.
You can take it one step further and allow AI to help you pick the best candidates. One of the best benefits is that tech can’t be prejudiced. You can be sure you won’t fault someone for race, skin color or gender which already makes the employment process more fair and dynamic.
AI is so advanced that it can do first round screening to create a relevant shortlist with candidates whose characteristics align with company goals.
Streamline your On boarding
But it doesn’t stop when you’ve found the perfect employee, does it? Next you have to integrate them so they can function optimally in your unique environment.
A popular method is to assign a mentor—an existing employee—but it comes with risks:
- The mentor may have to neglect other duties
- The mentor may neglect to communicate vital information
With AI training will be standardized. However, because it’s advanced enough to allow for employees’ questions it’s much better than simply giving the person onboarding videos to watch.
Create Sustainable Measurement Systems
Of course none of this will be successful if you don’t measure results. Testing and measurement is the key to improving and reaching KPIs. Today’s AI can take on the job of creating performance measuring techniques or questionnaires aligned with a person’s specific role.
Feedback on this can be analyzed to determine where employees need help or where changes are needed. This is how you stop employee problems from impacting your bottom line.
Doesn’t that sound better than lengthy discussions to determine if someone is doing their job correctly?
The long term effect of the HR department has far reaching implications for a business. It’s up to you whether this effect will be beneficial or not.