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Stuart Gentle Publisher at Onrec

10 HR Best Practices to Improve Human Resources

Your business is dependent on the quality of hire you make, the workforce stability you achieve and maintain, the compliance of your company with the laws and regulations of the state and federal government, and ultimately, the long term success of your business.

Poorly constructed HR processes can hinder team productivity and increase risk exposure for your organization. 

What You Need - Structured HR Processes 

Structured HR processes are key to mitigating all of the above mentioned issues while providing you with predictable and measurable results. Below, we will cover the top 10 ways to structure your HR processes. 

10 Ways To Structure Your HR Processes 

1) Utilize A Timetable For Tracking HR Tasks 

HR departments have to manage many different processes at the same time (i.e., hiring, onboarding, training cycles, etc.) and therefore use many forms of documentation to track this work (email, spreadsheet, and a whole lot more). All of this has potential pitfalls. The Gantt Chart Is The Answer 

This problem can be solved with the use of a Gantt Chart, which is a visual timeline tool used to map out project tasks in relation to time and dependency. All tasks are documented on one screen, allowing an HR Manager to easily determine when delays in one task may impact other tasks and provide an opportunity to adjust workload. Many organizations utilize Gantt chart software online, like GanttPRO, to plan onboarding schedules for new employees, manage hiring pipelines, document all types of policy rollouts, and organize employee training programs. A single source for documenting all of these tasks greatly reduces the number of manual follow-up requests made to each department, resulting in increased consistency of delivery from all of your teams.

2) Standardize hiring criteria before sourcing candidates

Unstructured hiring often tends to increase non-alignment between role requirements and candidate expectations. To mitigate this, HR teams will need to define what the success criteria are before they even publish the job description online. Make sure that the HR team works towards a clear role scope, required competencies, reporting lines, and performance expectations. When this is well understood, recruiters should be able to filter candidates more easily. This is a great approach that reduces interview cycles. Plus, it also drastically reduces the risk of early turnovers. A consistent hiring approach will make sure that every candidate is evaluated fairly based on the requirements.

3) Automate the onboarding steps

Manual onboarding is slow and boring. Delays can also happen with manual onboarding, with some of the most common reasons being missing or misplaced documents and even delayed system allotment. All of this delay reduces productivity during the first months of employment.  

Going with the trend, HR teams also must automate the onboarding process for new employees. When all of the onboarding steps are done automatically, the rest of the time is freed up for more role-specific orientation. Plus, having a structured onboarding workflow will mean you don’t need to depend on individuals to do the tasks. The automated system takes care of it all, making sure consistency is maintained across all hires.

4) Align training programs with role-specific requirements

One of the most critical times is after the initial onboarding process. This is like a void where the employee is hired but does not know where to fit in. Generic training programs will only help you get so far. And its impact is limited. So how does the HR team fill in the void? The best option is to link training directly to the role and skill gaps. Performance data will help you easily spot these skill gaps.

Targeted development programs are another great way to go about this if you want to rely more on your in-house talents. Role-based learning paths are great at finding the right talent internally.

5) Define compensation structures with documented progression paths

Compensation or wage discussions will definitely create friction if the employee does not understand how the pay decisions happen. So remember to document everything for the new employee, like salary bands, increment options, bonuses, allowances, and everything that they will receive.

Everything should be written down clearly so there are no inconsistencies during the negotiation. This is also important to support equitable pay practices. Transparency around the total compensation is very important for the employees because this helps them understand their growth opportunities within the organization without any unnecessary speculation. This is helpful for the team, too, as it simplifies budgeting.

6) Measure engagement using repeatable mechanisms

So how do you track engagement? Occasional surveys are not going to cut it anymore, and HR teams need to add recurring feedback cycles. These should be tied to actionable outcomes. When you track engagement the right way, it can prove to be invaluable in getting you the right insights into retention risks and issues with workload assignment. But this data soon loses value if not integrated the right way. HR must be able to translate the engagement result into policy or training adjustments. Or even plain process changes to keep employees engaged.

7) Integrate feedback into regular performance cycles

Your annual performance reviews do not address pressing issues as they arise. So, it is important for HR teams to embed feedback into quarterly or monthly performance processes. Managers should provide feedback tied to role expectations or the quality of work output. HR should define feedback standards to avoid subjective or inconsistent messaging. It is only with regular feedback that you can improve performance visibility and reduce any surprises during those formal evaluations.

8) Implement flexible work policies with defined controls

Employees need to know beforehand what is expected of them. Work hours, performance figures, etc., are just some of the key basics that need clear communication. More so for teams that offer flexible work arrangements. So having clear guidelines around all of this helps a lot to reduce confusion, no matter where your team is working from.

And this flexibility should reflect in the collaboration tools and workflows you use. This flexibility will only work when accountability remains measurable.

9) Encourage inclusion through the right policies

It is very important for your employees to feel included. And without bias. Naturally, you will need the right policies for it. Things like promotion and compensation will be very important for your employees, so HR teams need to assess and review clearly without bias. The only way to do this is with clear documentation and structured decision-making. This way, you will also be promoting fairness across the company. And this is how the overall company culture is going to get better.

10) Manage offboarding as a controlled process

Eventually, some employees are going to leave for better opportunities. So structured exit procedures are a must to help teams mitigate operational risks. A great way to do this is by standardizing the offboarding steps. One for voluntary and one for involuntary company exit. After exiting, employees need to return company properties, transfer knowledge, and understand their exit benefits. There needs to be a clear timeline to handle all of these tasks effectively. This will reduce disruptions. If you have exit interviews, make sure they are focusing on the process failures and retention insights. 

Consistent offboarding is important to protect the employer brand. This should support future rehiring opportunities.

Structure, visibility, and a whole lot of repeatability. This is what some of the most effective HR practices need and must rely on. We learnt that HR teams can only be effective if they are willing to document their processes clearly and track work more centrally. The policies they have also need to align too. It will reduce risks and improve workforce stability. Follow these lever HR practices, and your HR teams should have no hassle in finding the right talent for the right role.