Under new plans, private sector companies are now being encouraged to apply for the Customer Service Excellence Standard (CSE), set-up to help improve customer...
April and October are traditionally the times when employment law changes occur in the UK. However April 2013 saw minimal change but more significant change is...
The Recruitment and Employment Confederation (REC), the professional body for recruiters in the UK, is launching a new quality standard for recruitment within the...
Organisations are not adequately prepared for the cultural changes that will occur as executives from the baby boomer generation retire and are replaced by their...
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