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Top 20 Companies for Management & Culture

The 20 UK companies with the best workplace culture and leadership - as chosen by employees - have been announced in new research by the Chartered Management Institute (CMI), the professional body for management and leadership, and job website, Glassdoor.

  • The top 20 UK companies with the best workplace leadership and culture have been named in research by CMI and Glassdoor
  • Global Management Consultancy, Bain & Company named top company for leadership and culture
  • Companies scored through analysis of reviews posted on Glassdoor website

This year’s highest-ranked company in the ‘Leadership and Culture at Work: the CMI/Glassdoor Top 20’ is global management consultancy Bain & Company. The consultancy, which serves some of the world’s leading corporates, scored highly across all measures, including a 99 per cent ‘recommend to a friend’ rating. The consultancy has a rigorous recruitment process, with Barney Hamilton, Chief Talent Officer at Bain & Company, estimating that up to 80 per cent of the organisation will be involved in the evaluation and assessment process to ensure they find ‘exciting recruits with a passion for making an impact’.

Second was recruitment agency, Investigo, which trusts employees to manage their own time rather than setting core hours.

The third highest-rated company was energy consultant, Northern Gas & Power. The company also featured in last year’s ranking. The Gateshead-based company fosters an “innovative” culture, where team members can finish work for the year one they’ve hit their annual financial target.

The ‘Leadership and Culture at Work: the CMI/Glassdoor Top 20’ ranking was based on analysis of the reviews posted on the Glassdoor website by current and former employees of more than 7,000 companies.

Rob Wall, Head of Policy at CMI, said:

“The CMI/Glassdoor Top 20 showcases companies with the best management and working cultures in the UK. At a time when trust in business is at an all-time low, good management and leadership is more important than ever to build inclusive and inspiring cultures which enhance productivity and promote employee engagement and wellbeing.

“The 20 companies listed here are fantastic examples of the different ways culture can be nurtured, whether that’s through letting employees determine their own hours, lunchtime yoga classes or investing in staff through high quality leadership programmes.”

Also featured in CMI and Glassdoor’s top 20 companies for culture and leadership were Facebook at number nine, Anglian Water at 13th and Salesforce in 19th place.

Joe Wiggins, Head of Corporate Communications, EMEA at Glassdoor, commented: The business benefits of putting employees first are now proven – investing in culture and leadership is mission-critical for all companies. The CMI/Glassdoor Top 20 is setting a high bar for other leadership teams to emulate.

“What is really interesting is the huge diversity in companies we see as pioneers when it comes to leadership style. Some of these employers are huge multinationals; others are far smaller, national firms; and in industry terms, the CMI/Glassdoor Top 20 features everything from tech and energy, to consulting and social enterprise.”



What they do

Management and culture ethos


Bain & Company

Management Consultancy

Passion, energy, humility and extraordinary teams



Recruitment agency

Define your values, and then let your people set their own schedules


Northern Gas & Power

Energy management consultants

Hit your targets and get the rest of the year off. Innovation rules!


The Good Care Group

In-home care

If your people set your values, they’ll truly live them



Tech company

Instil your values deeply; that why they’ll last


Goodman Masson

Finance and technology recruiter

Recognise your people’s achievements. That way, they’ll stay


XPO Logistics

Logistics company

Keep communication direct and meaningful


Auto Trader

Automotive marketplace

Authentic content underpins a much-admired digital business



Social media platform

Seven behaviours matter at the technology and social media giant



Custom-made audio

Continuously improve, deploy the best talent and promote from within



Social enterprise providing affordable housing & specialist housing services

Add a bit of you in everything you do


Rentokil Initial

Pest-control firm

Visible leadership unifies dispersed teams


Anglian Water

Water and water-recycling company

Keep people focused on your long-term purpose


Peninsula Group

HR consultancy

Find people with passion, and then upskill them


HomeServe UK

Home assistance provider

Openness is everything


Lead Forensics

Software sales firm

Constantly align people to the company’s DNA



Insurance provider

You can have an entrepreneurial culture in a large insurer



Car dealership

Set a positive culture, and then communicate



Cloud computing company

It all comes down to ohana


Helping Hands

Professional home care

Have a family spirit and do the right thing

The full Leadership and Culture at Work: the CMI/Glassdoor Top 20 report is featured in the autumn issue of CMI’s Professional Manager magazine and can be found at: CMI/Report