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Stuart Gentle Publisher at Onrec

Surveyshack launches new self service approach to questionnaires, surveys and online research

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SurveyShack.com has unveiled their new powerful web-based self-service survey and questionnaire tool for businesses and organisations worldwide. The SurveyShack product provides users with a web-based process that drastically reduces the amount of time and money individuals or organisations spend creating, distributing and analyzing survey campaigns and projects.

Until today, many organisations have not had an easy, affordable research solution. Traditional surveying methods using paper and pencil are inefficient, costly and difficult to implement while other online solutions are unfinished, clunky, and require expensive consulting, technical training or an account manager to guide users through what should be simple tasks, said Chris Alexandre, CEO of SurveyShack. As a result of this logistical nightmare, many have simply not bothered to implement this type of activity, resulting in a lack of information from which they could be making far better decisions for their organisation.

SurveyShack operates on an ASP (Application Service Provider) model, allowing users to take advantage of an industry strength tool without having to download and install complicated software. All that is required is a browser, and a subscription to the service. It can be accessed via the Internet from anywhere in the world, at any time of day or night.

During this time of lean marketing budgets and growing competition, organisations need services that quickly and affordably deliver results from which they can make decisions, said Chris Alexandre. SurveyShack is a tool that allows organisations of all sizes, regardless of technical or marketing expertise, to easily and affordably conduct research. This then enables them to find out what their audience thinks, make better decisions that are based on facts, and thereby gain competitive advantage.

A customer with little or no experience can sign on for the first time and execute a survey campaign in a matter of minutes, for a fraction of the cost of more traditional and historic methods. In a very short time, results can be received with have up-to-date relevant feedback and information from which decisions can be shaped.

SurveyShack also assists novice users with over 100 different customisable and editable templates to make the process really fast and easy. The flexible and advanced tools offer even experienced users various functions and distribution methods to deliver their personalised surveys in a timely, affordable and professional fashion.

Pricing
SurveyShack is available on 2 different subscription levels:
- The Basic version which is free of charge, but limited to 100 responses per month, and
- The Professional version which costs 499.90 per annum or 50 per month.

Using traditional methods, the average cost of a 1000 person survey would be approximately 2,500, SurveyShack represents a significant cost saving, and makes the task much quicker and easier in the process.

Summary of the main features:

ï 17 different question types for creating surveys with unique cut, copy and paste functionality
ï Over 100 customisable survey templates for business and personal use
ï Insert multiple page breaks, images, logos or descriptive text
ï Over 30 different themes and colour and style settings
ï Ability to mark questions as required
ï Skip logic - redirect respondents based on their answers
ï 9 different distribution mechanisms including email, web site invitations, hard copy PDF and data entry mode
ï HTML email surveys for offline completion
ï Automatic survey closure settings based on numbers of responses or date
ï Unique or multiple response settings for respondents, and optional survey password protection
ï Automatic email reminders for slow respondents
ï Upon completion, automatically redirect or share results
ï Real-time results with automatic graph creation, results filtering and cross tabs
ï View individual result sets
ï Export results to spreadsheets and databases
ï Helpful hints and tips, extensive FAQ's and case studies, on-screen context sensitive help