24 August 2004 - Joyce Roberts, Skills and Workforce Development Manager at the Learning and Skills Council (LSC) London Central has become the first manager within the LSC network to be formally recognised for her skills as a professional manager. She has achieved Chartered Manager status, an accolade conferred by the Chartered Management Institute to acknowledge her ability to manage a team and work with key partners and LSC stakeholders.
The award will be presented to her today at a ceremony in London by Yvonne Thompson CBE, Chair of LSC London Central and Ann Bell, Regional Manager of the Chartered Management Institute.
The award highlights the importance of developing resource management and leadership skills within the LSC. It provides independent endorsement of Joyce’s effectiveness and complements her previous vocational qualifications.
To achieve Chartered Manager status, Joyce needed to show organisational impact by demonstrating how she has made a measured difference to the LSC’s performance. Joyce submitted a portfolio of work for online assessment, which included her work with FE colleges and reflective learning and completed the process with a rigorous panel interview conducted by the Institute’s assessors. Her success was measured against six nationally recognised skill-sets, including leading people, managing customer needs, and managing information and resources.
Since obtaining Chartered Manager status, Joyce has gone on to complete additional leadership development in house as part of the leadership programme.
Tony Nelson, Director of Skills and Workforce Development, says: This award shows that we practice what we preach. I am extremely proud that Joyce has achieved Chartered Manager status. Not only is she an example of lifelong learning, her award demonstrates the value we place on supporting continuous professional development in the LSC.
Mary Chapman, chief executive of the Chartered Management Institute,
comments: Joyce is at the leading edge of a new breed of managers. She clearly has a high level of management capability and has demonstrated these abilities as a complementary skill to her operational excellence. Her commitment to keeping those skills up to date will benefit both the local community and her colleagues.
Joyce will have to undertake a 3-yearly review, involving submission of fresh evidence of ongoing organisational impact, to retain her new Chartered status. She says: Reassessment makes the designation different from traditional chartered awards. It means I cannot rest on my laurels because my skills must remain current, especially if I am to continue to deliver a valuable service to local people and colleagues, alike.
The Chartered Manager hallmark was launched in September 2003, following the completion of a pilot scheme, which involved managers from a broad range of
business sectors. The programme was created in the wake of research which
revealed that 36 per cent of organisations in the UK say that their managers are not proficient.* It also provides an independent and complementary scheme to the LSC’s own training and development programmes.
Chapman says: Chartered Manager provides professional recognition for leadership and management competence. Those managers who achieve Chartered status send out the clear message that continuous professional development is an integral part of being a successful manager. Joyce is to be congratulated on her pioneering achievement.
Learning & Skills Council Charter Professional Award
Joyce Roberts has become the first manager within the LSC network to be formally recognised for her skills as a professional manager.