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Stuart Gentle Publisher at Onrec

Driving Out Cost Through Outsourcing

Leveraging local expertise to provide outsourced sales and customer care

The practicalities and economics of running international is now harder than ever Customers are faced with ever-increasing costs for maintaining overseas sales and customer care functions due to the decreased value of the US dollar. Costs associated with running a foreign sales office should be offset by favourable exchange rates on product sales. But while the dollar continues to drop, companies should take action to maximise the benefit from selling abroad, while driving out the cost out of their overseas operations in any way they can. The best way a business can achieve these necessary reductions in cost and complexity is to outsource the business process of maintaining a regional sales office.

The knock on effect is that companies can live or die by the quality, cost and performance of their sales infrastructures. If they are paying for inefficient sales staff, they need to look at making some changes. Consalient can help make these changes in Europe by consolidating infrastructure and leveraging a vastly experienced team of our own sales professionals.

The aim is to drive out available cost and improve performance, by creating a pay-for-performance model based upon metrics and targets.

As the drive towards efficient and effective business increases, organisations are having to count every penny spent on cost of sale to stay competitive and keep afloat. Knowing what a company’s sales force is costing, making sure it delivers the highest value at the lowest operational cost and applying an effective management method to it is critical to survival.

Outsourcing as a business enabler
Sales Outsourcing, and BPO in particular is now being seen more as a business enabler. Organisations need delegate business functions to enable them to become ever more competitive and efficient whilst allowing them new ways of doing business on a global basis. Outsourcing pushing the cost of underperformance onto the outsourcer, giving them the essential motivation to succeed. By outsourcing international sales using cost effective and service-level driven agreements, a company can reduce cost and risk, while leveraging specific regional expertise.

The Consalient First Steps Program

Consalient is the European market leader in delivering sales, support and CRM workforce solutions that become an extension to your own corporate team. Consalient is based in Cambridge UK, and offers sales representation across Europe.
The First Steps Program draws from an existing pool of highly experienced sales professionals and offers you an opportunity to use this shared resource as your local sales representation team for a contracted number of hours per month. This highly economical solution allows you to address specific needs while building a more permanent solution to address European sales opportunities.
For more information contact Richard James at Consalient Ltd. on 44-208-584-2268. if calling from the US, Consalient can be contacted Toll Free by dialling 1-888-667-8997