Carpetright PLC, the leading specialist floor covering retailer, has selected two divisions of Bond International Software to provide technology infrastructure and services for its entire HR, Payroll and Recruitment business functions, in a five year contract.

Bond Teamspirit, the provider of modular, yet fully integrated, HR, Payroll and Time & Attendance software, will supply a suite of HR and Managed Payroll Systems, along with modules for P11D, Recruitment and web-based Manager Access and Employee Self Service for use across its 600 nationwide branches.

Meanwhile, Bond Payroll Services, the BACS-registered payroll outsourcing division of Bond International Software, will provide outsourced payroll services to Carpetright, using the data input by the in-house payroll team via Teamspirit software.

Prior to contracting Bond International Software, Carpetright outsourced its payroll processing and relied upon antiquated spreadsheets and paper-based files in order to manage payroll information and keep HR, training and timesheet records updated. While the organisation was able to process payroll accurately, the necessary manual payroll and HR administration was time-consuming and occasionally prone to error.

In light of the upcoming changes in legislation with the introduction of RTI and Auto-Enrolment, Carpetright realised that the HR and payroll departments were not sufficiently equipped to perform the required processes adequately. Consequently, Carpetright began to look for a system which could comply with legislation, create efficient work processes, and provide a central, fully-accessible system across its 600 branches.

Additionally, Carpetright wanted an integrated system which would offer manager access and employee self service to each of its 2,500 store colleagues and managers – allowing employees to update their own information and submit requests, while managers would be able to deal with employee requests, timesheets and staff rotas through a central, eventually paperless, system.

Steve Carpenter, HR Director, Carpetright, comments, “With the introduction of RTI and Auto-Enrolment we realised that in order to comply with the new legislation, we required a system which was designed around the new requirements. Being a supplier who was involved in the pilot scheme, Bond Teamspirit was able to demonstrate a comprehensive understanding of the legislation and reassure us that the software and processes being suggested were proven, reliable and finitely compliant.”

Carpenter continues, “The integrated approach from Bond International Software was perfectly evident from the common values held within Bond Teamspirit and Bond Payroll Services – an overriding emphasis on client service, delivery and accuracy has meant that we are supremely confident in their ability to help us manage the payroll and HR needs of our 600 stores.”