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Stuart Gentle Publisher at Onrec

ARINSO adds new HR Outsourcing contract

Fourth comprehensive BPO deal

ARINSO International (Euronext Brussels: ARIN), a leading provider of HR technology consulting & outsourcing, announced an HR BPO contract in the telecommunications industry. Under this contract, ARINSO People Services, through its local companies, will provide comprehensive HR services for the employees of the client’s local companies in four countries in North & South America, beginning in January 2005. The contract covers a period of five years, and its value is estimated to be approximately $16 million over the lifetime of the contract. For ARINSO, this contract is the fourth comprehensive HRO deal, three of which were announced over the past 6 months.

Each ARINSO local company will use ARINSO’s HR Service Center in Atlanta, Georgia, for certain core services, together with its local resources for certain local HR services covering country specific requirements in the local language.

ARINSO will provide all administrative & transactional support for the major HR processes, including Payroll, Benefits, Compensation, Staffing, Relocation & International Assignments. Additionally, ARINSO will manage certain third party vendor relationships supporting HR service delivery.

During 2004, ARINSO will assist the client in preparing for the transition of services. ARINSO staff in the four countries will work closely with the client’s local & global resources in designing and implementing certain global processes that accommodate local regulatory and business requirements.

For ARINSO, this contract is a milestone in its ambition to become a truly multi-regional HRO provider. We are very proud to secure this agreement says Brad Everett, ARINSO’s US President. It confirms our belief that regional or global HRO is indeed the future of HR service delivery for international organizations. Together with our clients, we hope to prove that world-class HR service delivery can be customized to fit local needs while addressing the need to achieve standardization, cost efficiencies and improved customer service.