Stuart Gentle Publisher at Onrec

Towergate appoints hyphen for 360-degree recruitment solution

Towergate Insurance to benefit from strengthened offer, as hyphen joins Pontoon

hyphen has been appointed by leading independent insurer Towergate to manage its entire recruitment process.

The new, multi-million pound deal will see hyphen providing a Managed Services Programme (MSP) as well as Recruitment Process Outsourcing (RPO) services, taking on overall responsibility for matching Towergate with skilled temporary and permanent staff.

As part of the service package, hyphen will also manage Towergate’s existing supply chain of agencies. The company currently has over 4,400 staff across more than 100 offices.

The three-year contract follows the recent news that hyphen will further strengthen its offer to clients by joining its global sister brand Pontoon, effective 1 January 2016.

Retaining the Pontoon name, the combined company will operate in nearly 100 countries, servicing the top companies across all industries. Pontoon’s unified MSP, RPO and Contingent Workforce Solutions (CWS) specialisations and new global team structure will provide clients such as Towergate with the expertise, market access and resources needed to take their business to the next level.

Fiona Claybrook, HR Director at Towergate, said:

“By partnering with the team at hyphen, Towergate will be able to continue to attract the best talent in the market by driving a proactive and varied approach to hiring. hyphen’s embedded team will manage the entire recruitment process and by engaging proven innovative sourcing strategies allow Towergate to keep improving the quality of candidates we attract, increase hiring manager satisfaction and allow us to continue to take our business forward.”

Zain Wadee, MD of hyphen, said:

“The contract with Towergate hits our sweet spot of providing a comprehensive, integrated solution to a complex organisation. As a leading insurer with a sizeable network, Towergate have historically had a complex recruitment supply chain. We are looking forward to cutting through some of this complexity and putting into place a more streamlined, 360-degree approach that will help the company match the right people with the right office, whether they’re looking for temporary help or permanent hires.

“Following our integration with Pontoon, Towergate will join our existing clients in benefitting from the full, combined expertise of our new, strengthened offering.”